Church's Chicken

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(33)
Category: Lifestyle

Contact Information
Belton, Missouri, United States

Phone number: 816-322-8600
church'schicken.com

Church's Chicken Reviews

Snojack January 7, 2009
Nasty Restaurant Chain
You know, it's amazing. As a kid we would go to Church's Chicken and get a wonderful meal. Big, tasty pieces of chicken with rolls, apple pies and the likes. It is a shame what has happend to this Chain. I challenge anyone to walk inside of a Church's Chicken and not notice how unclean the place is, especially behind the counter. It's really pathetic. I submit the corporate suits don't really care about this chain as long as the profit arrows keep heading north.

--Jay from Chicago
August 27, 2008
didn't get served
I went to Church's today to get me and my family a meal for dinner today.I went to the drive thru they told me to hold I hold for about five minutes and then they told me to pull to the window I preseeded to pull to the window it was a car there waiting there already.So I waited and waited for about fifteen minutes and the car in front at the window was still there waiting about three cars had came finally I decide to pull off, And yes so did the other cars. I don't know what the problem was.
August 3, 2008
order not given correct
When I placed my order at church's chicken, they called my order and I went up front to get my order was incorrect, I told the cashier and she told the person who fix the orders and she did not get it, she con't to take other people orders and ignore me. She said she can not get it for me the other girls behind her must be the ones to give it to me, I said to her then tell her I don't have my order she looked at me and rolled her eyes at me. There were a lot of customers in the store looking at her and at me. Then the girl behind her told her that she gave my order to my sister and my sister told her no she didn't. she had her order short so she only gave her what she had missing. Then she the girl behind the girl at the register gave me my order with her back to me as if she didn't want to see me. I though that was very rude of them, if there were a manager there they should be fired to even let that take place there. I saw someone dress as a manager, but that person was acting if I was not talking about anything. Thing there need to be looked into, like a secret video on a person to see what type of professional atmosphere is being taken placed there.

Thank you,

Lynn

P.S. Please look into this and respond!!!
July 25, 2008
Poor customer service
I pulled into the drive thru and was greeted by a voice telling me to take a moment to look at the menu. Not, "Welcome to Church's, I'll be with you in a moment" or even "please be patient, I'll be with you shortly." I already knew what I wanted to order and thought it would just be a quick trip thru the drive thru. Meanwhile I noticed a man that appears to be the fry cook, standing outside smoking and talking to a friend. Well, ten minutes later, I was still sitting at the menu order board and my order had not been taken. I watched as several patrons walked inside and up to the counter. They were served immediately. I told them thru the P.A. that I was ready to order but there was no response. I finally pulled up to the window and knocked on the glass. A young man opened the window and I asked him to get his manager. He stated that he was the "acting manager" and there was no one else available. This was at 5:30 pm, the typical dinner hour and they should have been fully staffed and prepared. I confronted him about waiting on the walk-ins while I was left hanging at the drive thru and he tried to deny it. I had 3 other people in the car with me that witnessed it all. There was no attempt to apologise or explain that they were perhaps short-handed. Needless to say, I drove off with no chicken and a bad attitude. I will never visit that store again and I will be sure to tell as many people about my experience as possible!
July 15, 2008
Consumer survey no good
On June 5, 2008 we ate at Church's Chicken in Arlington, Tx. The receipt had a phone survey. After the survey is completed you get a code word. This is good for a free meal w/purchase within 30 days for original meal. We bought first meal June 5, completed survey June 5, tried to redemn coupon on June 26, and was told it was expired. I followed their rules, they don't follow their guidelines! Poor customer service. I emailed them and have had no response.
March 27, 2008
manager said what i can't have
I am not happy, with the way I was treated, by the manager or employee by the name Darreus. I ask for all legs and they told me that I could not get the order like that. I said, I'm willing to pay the differents, they still said no I can't get my order like that. I am a State Patrol Officer.
February 4, 2008
Racism against white people!
It is amazing how black people will yell "discrimination" in a minute but it is okay for them to discriminate against white people! I went into Churches chicken and proceeded to wait in line. The asshole knew I was in line and helped all the blacks that kept coming in the door AFTER me and would not help me. I yelled at him and made a scene hoping the manager would come over but she was to busy screwing Tyrone in the back.

When I emailed Churches about it, they did not respond.
November 15, 2007
Nasty Food, Nasty Company
My only real experience with Church's came while I was interviewing for a director positon in the corporate HQ in Atlanta. My first interview was with Carlos Olivo, the corporate HR guy. He seemed nice enough, and the intervew went really well. However, after many follow-up voice-mails, he never even had the courtesy to call me back. I found this to be extremely rude and unprofessional. More than anything, this showed me how the company operates, and that I dont want to contribute my talents to such an organization! The behaviour and unprofessionalism of Carlos Olivo was such a turn-off.

In the meantime I also did some site visits. The first one was to their store at Ponce de Leon and Monroe in Atlanta. What a SKANKY place. I kept asking myself how this place didnt get closed by the health department. The cashier handled my chicken sandwich directly after handling money from the drive-through, it took 10 minutes to get my food, and I had seen portable toilets that were more sanitary than that restaurant!! The restaurant didnt even have lettuce for my sandwich, and the food was greasy!! The second store I visited wasnt much better. In fact, when approached by a homeless person outside the restaurant, instead of giving him money, I gave him my untouched food.

Not only was my interview experience with Church's and Carlos Olivo disgusting, but so were the restaurants. My advice is to avoid Church's Chicken at all costs!
October 30, 2007
Service
In March of 2007 I stopped at Church's in Globe Az. I was the only one standing at the counter, althought the drive thru was busy and there were a number of employee's in the back just visiting with one young man working the window. I stood there for 20 minutes without being served, so I went somewhere else to buy my meal.

On October 20th 2007, my son and I went in (my first visit since March) and made a rather large order. I am not a prejudice person, but I feel that we were discriminated against because we were white.

There were 5 mexican employees, including the manager (who was there the last time I was ignored) standing around at the back of the kitchen visiting, and one young white lady named Heather (I know because I asked her) who was taking care of the drive thru, front counter as well as putting food into the fryers. It took her 20 minutes to take care of our order because she was the only one working and our order was big.

Another gentlemen who was eating in the resturant came to get his cup of water refilled, which Heather gladly obliged as she was getting our drinks. He commented "working hard aren't they," to which I commented "well she (Heather) is anyway," and he just nodded in agreement.

I can guarantee you that I will not be returning again, as there is a KFC at the other end of town.

Sincerely

Janet Danilow
October 2, 2007
Rude management
The store was very busy and the manager left out of the store to talk to someone in a car that had pulled up on the lot. I waited, 10 min. Later i asked her to come inside because we had a problem, she then through her hand up at me and continued to talk.

The cashier told me that i could not get my 12 piece mixed chicken without thighs. That's what the problem was that i was having. I'm paying for mixed chicken and you are going to tell me what i can't have.

My family doesn't eat thighs and i have always gotten my chicken like that. I order churches twice a week.

Write a Review for Church's Chicken

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
permanently closed
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing

REQUESTED REVIEWS

REVIEWS BY CATEGORY