Church's Fried Chicken

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1 stars
(6)
Category: Lifestyle

Contact Information
849 S. WHEELER STREET, Jasper, Texas, United States

Phone number: 409-384-9478

Church's Fried Chicken Reviews

Andrea77706 January 22, 2010
Debit Card Fee
I have written two e-mails to Church's complaining of their "new" to charge more for using a debit card, with no reply. In this day and age, it is unusual for people to carry cash and to be "punished" for using a debit card is ridiculous. I grew up with Church's chicken, but I believe I'll be frying my own chicken from now on.
William David March 31, 2009
Poor Food Quality & Service
Purchased a meal for 3 recently, the staff was all very young, even the manager. Looked like they had a "food fight" in the establishment. The chicken was ok, however the cajun dirty rice was saturated with grease. The fried okra was ice cold & no biskets were added to our order. We will not be back!
October 3, 2008
Pot Hole in Drive -Thru
On October 2, 2008, as I pulled in to the drive-thru drive my car hit something hard on the front-right side. I slowly backed up and noticed a huge split in the pavement that my tire had almost completely fallen in to. I picked up my order and told the young lady that they needed to get that hole fixed realy bad.

Today, someone at a gas station told me my tire was low so I went immediately to Discount Tire to get the tire check. The manager told me the tire had a big gash next to the sidewall which conincide with the events of the day before at the Church's Fried Chicken Restaurant. It was on the right side and could not even be aired up according to the tire service manager because it would blow! I am very blessed that I was not in an accident and hurt because of this negliegence that is needing to be handled by this Church's Fried Chicken Facility. The next person that has damage because of that hole could be less fortunate than I was.

I tried to talk to the Supervisor over the area and he just blew me off saying I couldn't prove that It was that pot hole that had done the damage on my car. He even hung up on me and wouldn't hear me out. I only wish I had gotten the name of a witness in line behind me, yet I had been in a hurry.

Companies who do no have enough regard for the safety of their customers do not deserve to succeed. I have heart this company is loosing ground, and I can see why. With a lack of integrity and honor, eventually a company will fail. I would have liked them to meet me half way in the cost of my tire just to show they are willing to take responsibility for their neglegance. I shall never enter one of their restaurants again. It is really bad customer service to treat a customer the way I was treated.
August 11, 2008
bad service/quality
purchased family order 10 piece meal for my children and it was the worst service and chicken in my life . when i got home i called the restaurant and spoke with a vickie she said she was the manager and apologized for a leonard whose name was on the receipt and said she would replace the order which was on 8/06/2008 i work 2 jobs and wasnt able to return until today 8/11/2008 both leonard and vickie were there and very rude and all she replaced were 2 legs and 2 thighs and kept my receipt i was so upset i just left . i just feel as loyal customer that buys chicken @ once least every 2 weeks i was treated unfair and thats fine if thats the kind of people youll are now hiring i will take my business elsewhere...
May 31, 2008
Totally disgusting Service and Attitude
9:30 PM, May 28, 2008 (Wed). Using drive thru.- We ordered a 10 piece order and were told they only had 7 pieces left...I asked if they were to make more or what and was told that is would be 10 minutes. I agreed to wait ten minutes and told lady that we would park and come inside and wait for order she agreed. Theres one car in front of us at pickup window, as we pull in behind this car the lady with Church's yells at the customer and says she refuses to wait on them. The car leaves and I pulled up and told her again that I will come inside to wait. Upon walking up to door you can see that the two employees are in a shouting argument...The store has three entrances all three were locked and with Churches lady seeing me would not unlock door. Went back to car and waited for a couple of minutes, , , decided to drive to pickup window and ask about order... My question was if there was a problem with filling my order. She SAYS " I didn't take you Order !!! In a totally disgusting attitude... This is not the first time that this store is out of what they sell, wish we wern't there attitude.!!! If Church's lets this kind of people to represent there company they might better start finding a new Career.
April 1, 2008
ROACHES IN ICE MACHINE
Well, My husband and I went and ate lunch at church's the food was good, We ate our food and drank our drinks and I always take my ice along to eat on the road. Well, I took the top off my ice and went to eat it and I looked down into my cup and I saw something brown. I said OH GOD Please no. But sure enough it was a roach. I immediately stopped my truck opened the door, threw the ice out and went to throwing up. I had to get all that food out of my stomach. It was gross, I was sick all day long not to mention my throat feels like someone took a wire brush and scrubbed it. I will never eat there again.

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