For the past three or four months that I have visited church's chicken in americus, georgia, the service has been horrible. I have had wait 30min in line for food then when you get to window they will have an attitude or it will be fifteen min on chicken or take your order and money then tell you to pull up and they will bring it out to you but not before you want 30 to 45 min, but tonight is the last draw. I will take my business and money else where. I work to hard for my money. I will be advise other consumers too.

I had not eaten at a Church's in a couple of years, because my past experience has been very greasy chicken. Today a co-worker said lets go eat chicken for lunch, so I said ok. We went to a new location on 3807 Stan Schleuter Loop in Killeen, TX 76549, (254)618-5800 store #10276. Our first impression was not good at all, our instinct was to turn around and walk back out. The floors were dirty, the tables were dirty...food still sitting on top, paper/garbage on the floor. My friend ordered a 3 piece mix, then I ordered a 2 piece white. When I ordered mine they said that there was no white meat, something that they didn't even inform my friend about. At this point they opted to give us an extra piece to make up for the no white meat available (actually they had not taken time to fry, because all of the sudden they said it would take 10 minutes). The chicken was very greasy... my friends dripped like crazy. The service was ok... when we sat to eat we could hear all their conversation... one female asked the other if she informed the person in the drive-thru that there was no white chicken for their 3 piece mix, the other female responded with a Sssshhh (like don't tell). The manager was helping to make biscuits or some other item. My friend asked for a box to take something to go... the manager just handed it over without saying a word (attitude), he said thank you and got not reply... she just turned around and went back to doing her biscuits, or whatever she was making. Our first instinct should have been the right one... We should have walked out. There were 4 people working and only the two of us, this was at 1:28:56 pm on Tues Jan 22, 08. I think the manager should look at the nasty establishment and think of the first impression that people will have... I usually will leave if it is as dirty as this place was. Very bad for a new establishment... my friend said he will never eat at Church's again... and as for me, I should of went with my first...