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angered in atlanta
February 13, 2011
Debris in my drink
Saturday night I stopped to get something to eat on the way home, it took forever to get to the mic to place my order, then I had to repeat it 4-5 times get to the window she immediately asked for payment gave her my card. After about 5 min I still didnt have my card back so I tapped on the window to ask for my card. A different cashier had it (why?) but not my reciept. Get my food 7 min later. Get home get the kids settled with their food sit down to eat mine, halfway through I open the drink take a sip and feel something in my mouth I spit it out, looked in my cup and there is this clump of debris (no idea what it was) floating in my drink and under the ice in the cup. I gagged and had to run to the bathroom. I took the drink back to them showed it to the lady who insisted she was the manager her response was "I suppose you want another tea." I told her no but I would take another order of my chicken which was feeding the algae at the treatment plant now. She sighed and rolled her eyes but gave it to me and gave me my money back for the drink. I stepped back to the back of the line to order some potatoes which on of my kids had just called and asked me for. I am not tall and there was a bunch of people in front of me so she begins talking about me saying I probably put that in there, I was just trying to get my money back on the whole order(which I never even suggested), Laughing and making racial comments with one of the customers at the counter( I am not of the popular race in this area) I stepped from behind the gentleman in front of me and proceeded to tell her that was a bunch of crap I had no need to do such a thing and that it would have been a waste of my time to do so. But that after having been her drive thru for over 10 min I should be able to enjoy my meal. She was still commenting that I should have just dumped it out and that I just put it in there. I left but this store is a disgrace to any churchs chicken.
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