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September 21, 2008
Unauthorized payment withdrawal
CIC Credit Monitoring has automatically withdrew $79.95 from my bank account without my approval. Their claim is that I received a free credit report in 2003 and never informed them that I nolonger wanted their service. It is 2008 and this is the second time I have had to notify them of their error. How can these people be prosecuted for these illegal withdrawals? I should not have to constantly notify them to remove my name. My next step will be to notify the Attorney General.
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July 25, 2008
Taking Monies
For 10 months my account has been being debited $9.95 a month. I have tried unsuccessfully to contact this company and am very desperate to get my monies back and get this company screwed. I have never given anyone my information to do this and I am extremely angry. If there is anyone that can help me get some information, please do so.
Thanks
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July 17, 2008
Unauthorized billing
Unauthorized billing! Beware people!
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July 10, 2008
Unauthorized billing
I have been trying for months to resolve this issue and still can't seem to get anywhere. I always review my credit report at least once a year and have simply paid a flat rate. In 2007, I did the same but had read that anyone can get a free report once a year. Since the website indicated that it was generated by Experian, I felt it was reliable.
Since ordering the report in early 2007, I have had unauthorized monthly charges that have CCI Credit Monitoring in the transaction report. I have called the customer support number several times and spoke to a real person once who assured me that I would not be charge again. Funny thing is, the charge of approx $10 was credited once and a new monthly charge of $11.95 has been applied from that point on. I have sent several emails, with read receipt. A read receipt was returned on the first email but never again.
I did contact my credit card company who said I would have to file a written report with documentation of all my attempts to resolve the issue on my own and that it could take several months for the matter to be resolved and my money returned.
Has anyone had success at putting an end to these unauthorized charges?
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May 10, 2008
Unauthorized charges
I went online to get a free annual credit report and the following month I noticed CIC credit monitoring was taking money out of my account. i did not authorize this charge and I dont even think it was a full month before my account was drafted for this charge. I have not been able to contact the company--please help.
Cindy :-)
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April 1, 2008
still charging my credit for the service
i call and cancel order email them and still being charge
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March 30, 2008
unauthorized credit card charge
This company used a promotion of free credit score analysis online. Aparently somewhere in "fine print" there was a 30 day cancellation phrase which went unnoticed. The service was never used nor was the service needed. $9.95 was charged to my credit card for four months before I noticed. The company will not refund nor are they even polite. This is a ridiculous practice which should not be allowed to continue. I can just imagine how many others have been ripped off by this unethical company!
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March 26, 2008
Taking money out of my account!
CIC Credit Monitoring has been taking money out of my account after canceling, they took about $527.35 for over 2 years for both me and my husband. What can I do to get that money back... Plz advise smb!
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February 5, 2008
Unauthorized charge!
Since I signed up for a FREE CREDIT REPORT, I never received anything that has given me a credit score. I have since then been occurring charges for something that is useless at this point. My account her on GUAM, USA has been debited for several months in the amount of $9.95. This is really ridiculous and an inconvenience.
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December 21, 2007
Scam artists!
OH. MY. GOD. My dear roommate unwittingly signed us up for this service and within 30 days (per their instructions) I called to cancel it. THE WOMAN ON THE PHONE ACTUALLY SAID THAT THE ACCOUNT HAD BEEN CANCELED/CLOSED AND THAT NO FURTHER CHARGES WOULD BE ACCRUED. And wouldn't you know it, i proceeded to spot $60.00 worth of "CIC" charges on my credit card within the following month. They are liars and thieves.
DO NOT USE CIC.
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