I went to eat at Cici's today and the manager was behind the swinging door kissing his nasty looking co-worker. Then he was taking a pizza to a customers table and intentually walked by the same co-worker and rubbed his private area up against her rear end. This was just sick GET A ROOM PEOPLE!!! For christ sake we were trying to eat.

CICI'S PIZZA
It is disappointing when you don’t get what you expect of paying for an advertized item. I Purchased three pizza 9.99 special from CiCi’s Pizza in Niles IL. When I got the pizzas home I found them to be nothing but paper thin pizza sauce and paper thin cheese in the center and few pepperonis on them. I contacted the CICI’s Pizza; they told me that they will contact me after they investigate and call me back. I never got the response, then I contacted the CICI’s again, they had no idea who took my info, so I gave up and decided to return what is left from the pizza to the store, once I got there they told me that it is not enough Pizza left for them to replace or refund.
First it appears that in this store right hand doesn’t know what left hand is doing, poor management and bad quality pizza for the money. I don’t understand why making junk pizza when you could have a better supervision to make the pizza little nicer rather than just through few little pepperoni on a 12” flat dough and sell them 3x$9.99, I purchased same pizzas in southern state, they were much better quality, guess this store is trying to save more money by cutting on quality and creating unhappy customers. I DO NOT RECOMMEND TO ANYONE TO BUY THE 3 PIZZA SPECIALS FROM THIS CICI’S IN NILES, IL. Poor store management, terrible and rip-off pizza for the money. Perhaps it is better to eat in

Bad Customer service from the manager of CiCi's Pizza. Unethical, demeaning, horrible customer service skills. I pretty much felt like I was scum based on how I was treated.

We have been a long time customer of CiCi's and love the pizza.
Our complaint is we have seen the commercials about $5 and
change for a meal and that is what we have been paying at the
other resturants but today we paid $5 more than we have
instead of $10. and change for the two of us to eat it was$15.
and change. Just wanted to voice our complaint. Thank you
for your time. Pattie Jones
Glen, MS

See letter I emailed:

Hello,

I have been a longtime customer of CiCi's until today. I went in this restaurant on March 12, 2008 about 3:15pm for lunch as I normally do. I paid with a debit card as I have many times in the past but this time the young lady behind the register asked for my ID. I asked her when this start? She explained to me that it has always been a policy of the store to ask for ID from anyone paying with a credit card. I was quite bothered by this because I have been going to this particular store for months and NO ONE EVER asked to see my ID. After I finished my meal I went to the front and asked for a manager.

Another young lady comes out and I asked for a further explanation of why I was carded. She gave me the same response as the clerk. I told her that I have never been carded since coming into this location. She then went as far to tell me she asked for my ID several in the past that I was in the store including Monday March 10, 2008. That was a lie! I did not come into the store on Monday. I came in on Tuesday and I paid in CASH. On top of that she was not at the register on Tuesday it was a young man. I do not mind the policy. I do mind that this policy is being enforced unfairly and with bias. There were no notices posted anywhere letting all customers know that this policy was in placed. I do mind that I was outright lied to by a member of management. There is no excuse.

I feel insulted and discriminated against. I don't really think I will get a response but I want to let you know my dissatisfaction with this store. I will advise people to stay away. I myself will no longer eat at this location.

Store In Question:

CiCi's

1938 E Southeast Loop 323
Tyler, TX 75701
903-533-9494

Thank you.