I ordered 2 30 day free trials of cigarest paying only shipping charges of $6.00 ($3.00 each) in april. I received the items and in May they charged my credit card an additional $97.85. I did not authorize this payment, and this payment caused my account to overdraft. My bank charges $35.00 per day, a charge that you created and should be liable for. I need someone to call me as soon as possible to discuss this matter. I have notified my bank and they too are investigating this matter. Also I am very unhappy with this product IT DOESN'T WORK. I can be reached at 517-323-6992, my name Barbara Oliver.