CIMB bank (Pandan Jaya branch, Selangor) is doing their job in with not professional way. I have deposit a bank cheque from foreign country and the amount it is in US Dollar. They told me that they need more than a month to process the cheque. I am fine with that. After a month, when i call to the Pandan Jaya branch, i am shocked because they told me they lost the cheque and currently they are looking for it. What a serious human error and i will definitely take action when they failed to find it. Please do not trust CIMB bank.

ON the 20/5/2010, I had parked my car at Kelana Jaya Giant and when I got back from the clinic there was 2 Indian guys parked behind my car to say that they are from CIMB car Auto Repo n mention that we did not pay as stated the amount due. But when I check with my family, they have but a bit late. As till now we are still trying to get the right person to speak to to get this matter cleared and it is so difficult as they will pass you to one to another like a bouncing ball. Come on, my mom is 70+++ and this is outrageous!!!. Buck up or I will personally go to your CIMB CEO on this matter!!!

Promotional Fairs like Home Living Fair by CIMB Bank are really a scam and great disappointment. We were taken for a ride and felt very much cheated after attended the said fair and placed booking/bought a few household items at Putra World Trade Centre in August 2009. The trader Ga Hing Trading told us the goods got to be paid upfront as discounted pricing are supported by the principals and CIMB Bank and only available during the fair duration. Furthermore, the instalment plan as advertised by CIMB Bank was not available from the trader, who blamed the bank for not giving them the facility, while the bank claimed that the Trader did not apply for the facility.
Lo and behold, when we finally asked for delivery of one of the items, an Ariston Washing Machine, the unit delivered to us was a displayed unit. We asked for a new unit to be sent instead (meanwhile we took down the serial number of that machine). We also complained the matter to the Principal company, Obicorp Sdn Bhd. ( a company associated with Signature Kitchen) Tel:603-61404272, the Sales manager, Mr Kent Chan, was most unfriendly, saying their company was not responsible for sales by their dealer, even when we informed him that the purchase was done at the Home Living Fair which was supposed to be supported by his company. His sales rep Ah Wai was seemingly helpful, saying he would get us a new unit- however, that remained an empty promise. Few days later, the trader phoned us and said they would deliver a new unit from the Principal company to us- surprise and surprise - when the "new unit" arrived, it looked like the previous unit, though it apparently had been cleaned up. We then looked for the serial number and found it to be exactly the same as the previous display unit.
A complaint was made at the CIMB customer service hotline, the person in charge seemingly was sympathetic to our plight, but told us she could not help us, even after we informed her that we were made to understand that we were told the goods had to be advance purchased to enjoy a cheaper price and the fair was apparently fully backed up and guaranteed by CIMB Bank.

We felt really cheated by CIMB Bank, Obicorp, Signature Kitchen and Ga Hing Trading (especially), and were really disappointed that we had been taken for a ride. We would ask every body out there to shy away from all these fairs, which are really a scam- for traders to push off their old stock and make a fast buck.

The moral of the story is:
-Never go for any of these fairs
-A promise that was advertised is as good as that, unless it is actually written down in a legal contract, and unless you have the time to actually take the case to the Consumer Tribunal Court.
- A cheap item on sale which seems too good to be true is actually too good to be true, that's it!
- Many big companies in Malaysia like CIMB Bank and Obicorp are really unethical and do not have any social responsibilities, and are there to actually conspire with unscrupulous traders to cheat and hoodwink unsuspecting consumers.

Recently, 21 Aug, my 54 years old mom was being toyed by a car repo of indian gangsters in Putrajaya, the car repo guys push a 54 old year woman and snach the key from her hand before treating to tow the car. When my mom ask her to tow the car they dont want but try to settle.. When we ask for Police Report they said they have friends in the Putrajaya Police station by calling they can report, they just show a CIMB statement with out having the chance for my mom to read the statement. Yes she realized that she is in danger she have to pay, the gangsters follow and ask my mom to pay in the teller which was only 2 months due and still get away with RM500. Putrajaya Police please investigate this they are loitering near Putrajaya Imigration. They used the police name and treathen the people. We hope non of the police in Putrajaya is actually involved. But from a friend we got to know that there are some people in CIMB who browse through the late payers list and exploit the payers especially when they know the user is a women. I myself several times saw this repo guys doing this when we try to interfere they will rudely want to hit U. To all the banks esp CIMB Banks if that incident might have become severe of if my mom get hurts or I will be sure to report this to your CEO and get the culprit. To CIMB CEO pls be honest to your customer not giving loans to all and then assign Along to collect the debts...

I'm really un satisfy with the service provide by CIMB bank at Kampung Baru branch. The person in charge named by Sham was very rude and Arrogant. Never give a proper guidance. The staff is not professional at all. Talks like a gangster. I'm Really not going to have any account and loan with this bank. Really a stupid management.

They are not care about customer. money minded organization. I'm really disappointed with services provided by CIMB bank.