On d 9 of Dec 09 i bankin a cheque (amount RM300) at Bdr Baru Nilai CIMB branch. On 11 Dec 09 i update my at Semarak, Nilai CIMB branch and found that the cheque returned and RM10 x 2 (total RM20 was deducted from my accnt. I check with d counter staff with (saya tak tau answer and was told to refer back CIMB branch which i bankin d cheque. 10 min drived to Bdr Baru nilai branch with 60sen parking fee and the answer was still the same saya tak tau answer. My question was 1)why RM10x 2 was deducted ftom my accnt. 2) where is my cheque now. The answer SAYA TAK TAU and I demanded to see d bank Manager which was on leave. Comes d unprofesional asst bank Manager to assist me with worst answer. Same question from me and at first samr answer from asst Manager, I dun know. After i almost lost my patience d asst Manager answer maybe d 1st RM10 deducted was for technical error and d 2nd RM10 was for the courier service to return my cheque. I agreed with the 1st RM10 but not the 2nd RM10 because of my correspondent address was not updated and was scolded by d asst Manager. I asked him wheater it is an OFFENCE not to updated correspondent address???
I asked him where is my cheque now and d answer still I dun know. he asked me to refer back to my accnt branch CIMB Wisma Genting. I said it's too far away and was given the phone no to call. To my suprised it was the fax no given by that asst Manager.
What a joker doing in a bank as Asst Manager at CIMB Bdr Baru Nilai?

Can someone from CIMB HQ or any department PLEASE TELL ME WHERE IS MY CHEQUE and why was d 2nd RM10 deducted from my accnt???