Cincinnati Bell

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Category: Electronics

Contact Information
Ohio, United States

Cincinnati Bell Reviews

bberryman May 17, 2011
scams
I have dealt with cincinnati Bells hidden charges for over a year now. They have raised my internet bill by ten dollars as well as my cell phone bill. I have a contract I made 3 years before and they try to tell me its was a promotion which is a total lie. Also I finally cancelled on the first day of my billing cycle and I was still charged a ful month of service.
When youi cancell your sevice you cannot pay your bill online which is what I always do. So I go to the store where I set up my service and they tell me they cannot accept payment. So I call the customer servie and they tell me its a five doillar charge to pay with them. It took me over 30 minuteds to fiunally complete the process. Talk about a bucnh of crooks.
I used to like this company but it turns out there just like the rest of them I will never deal with the company again.
Shame_on_cincinnatibell December 7, 2010
equipment charges
I had Cincinnati Bell's cable and internet service while living temporarily in an apartment after a fire at my house. Please note CB does not offer service at my house. When the service was installed, the installer hooked everything up including setting up the internet on my laptop. No modem was left with me but now I'm being charged $100 for something I never had. Anybody else have issues being charged for equipment they either returned and didn't get credit for or are being charged for equipment they never had?
Robert Mer November 22, 2010
Bundle Rebate
Was sold the Directv Bundle with $100 rebate. I did everything as instructed. I am entitled to the rebate and the first denial was that I did not activate Directv. I sent them my Directv bill showing activated within the required time. Then I was approved again, then another denial letter, called again, approved again. No check, checked on line. The same thing with Directv not activated. I called again, the person acknowledges I am entitled. I still have all the Cincinnati Bell services and I doubt if I will ever get paid. Being a web developer, I think it is time to build a Wordpress website and enlist everyone that has been cheated and let others be warned through the blog. If I can solicit enough with factual information, it could be handled with a class action suit or at least through the Attorney General's office.
rajeev1277 December 27, 2009
Charging early termination fee
I having cincinnati bell wirless phone from last 2.5 years.On Feb 2008 when i got lots of issu from the billing system i called them to terminate the service then at that time one Supuvisor convenced me for the new Smart phone offers and he tol me that will get these phone in just $100 and he said i will get this coverage in allover the US.Based on these words i singed the contract of years now i moved to Alabama Montgomery because of loss of Job and now i am not getting much signals and people are not able to call me.I called them many time that this is their issue as they told me that i will get this covrage every where which is not true and i want this service and i am not cancelling this aggreement intentianally.So i will not pay you the early termination fee.Then their executive threats me that they will spoil my credit history and take some legal action on me.Please help me as i am already tensed and one more this kind of issue is impacting me mentally very much.
Robert March 16, 2009
Terrible company
I have been using Cincinnati bell for many years. I have had few problems with their wireless services till now, usually they can take care of them within reason. However this time everyone I have contacted seems dumbfounded. I bought a Sony k550i about a year ago for over $200. Now I wish to give it to my son so he can stay in contact with his new wife who is in he Navy and just deployed to the Middle East. IT IS LOCKED TO CINCINNATI BELL, and they refuse to unlock it. It is MY phone and the kicker is, if I can unlock it I plan to buy the Blackberry Curve FROM THEM and set it up to use wi-fi!!! A $300 phone!!!

Can anyone explain to me why, after you move on to a newer model phone your old one MUST be thrown in the trash? Why can't it be unlocked and given to someone else who can't afford a phone as nice and who desperately needs it? He lives in Virginia Beach and uses Cingular.

They act as though they can't unlock it and I know thats not true, there are plenty of unlocking programs online but no-one wants to try it with a Cincinnati Bell phone.

I am interested in a class action suit against any and all cell phone companies who lock their phones. There is already legislature working its way through the ranks to make it illegal. If I buy a car at a dealership I do not have to fill it up with gas there forever...

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