I had an unauthorized charge recently on my bank account and I have tried to contact this company by email and by phone which was IMPOSSIBLE. I would never go through this company.
I also tried to sign in to the account to delete my credit card information that they somehow got a hold of and of course that is not possible through the website either. I'm afraid my only option is to call my bank and cancel my credit card which is very inconvenient since I pay most of my bills this way. I also will not be able to recoup the 29.95 that they already took.