I had an accident on February 22nd and NO CLAIMS have been paid. They tell me the are back logged while they tell the hospital I have not completed the necessary paperwork, they tell the doctor claim is denied and so on.
I have been promised calls back, promised they would expedite the file and today was hung up on when requesting to hold on the line for the supervisor who was promised to call and never did.

BUYER BEWARE! They will gladly take your premiums and then send you on the most miserable ride of your life.

I am getting the run-around from Cinergy Health Insurance. They always have an excuse as to why I haven't received my reimbursement yet. Another company took over their claims department (they didn't bother to let their customers know) and they are backed up, it will take 7 to 14 days to process your claim, I'm sorry, we haven't received a claim from you, could you send us another copy, if you sent your claim to our Florida office we may not receive it, could you send us a copy of your claims, etc. I know this to be untrue, since I sent the claims out certified mail( it requires a return signature) not once, but 5 TIMES!!! Now I'm told that I will have a check no later that Wednesday or Thursday (3/3 or 3/4) of next week. I'm not waiting by the mailbox, if you know what I mean.
All I want is what I paid out-of-pocket (and maybe something for the aggravation). Now I have to look for another health insurance company and it won't be easy since I'm unemployed.