We needed a new receiver for out TV and theater system and last Saturday went shopping to find one. Our first stop was going to be Best Buy, but there is a Circuit City right there too. Since it was going out of business we thought maybe they would have a good buy. Our 1st mistake. Little did we know just because Circuit City is on the sign doesn't mean it is. Later I find out about this.

We go in and they only have a few receivers left and one is in the box, I ask if we can open it and the salesman says no, my question then was how would we know anything about the receiver without doing this. I told him we needed one with surround sound and the center speaker. He assured me this one would work, an Onkyo TX8555. We thought the price was good and naive people we are bought it.

We got it home and found out the lie the salesman told us. This was not surround sound and had no outlet for a center speaker. This is where we start finding more of the deception. I look this receiver on the internet (something we should have done at the start) and find Circuit City also marked this up to mark it down. They have the highest price on this of anyone and the sale price is not even close to being the lowest. I call the store..they won't even talk to me, the I start the Circuit City 800 number and of course get someone who knows no English other than the script they have been taught to read. These people have no respect for the customer! I am told that I have no recourse since Circuit City doesn't own the "Going Out of Business" sales, the liquidator owns them. I thought this was illeagal, but I guess not. I also thought the mark up to mark down was illegal.

Buyer Beware!!! Let's hope this bankruptcy will take all the stores out or make them become a more reputable company. As of now we have a $240 receiver we can't use.

Circuit city promised me a camera online and did not deliver. After taking my money and I arrange a store pickup I get to the store only to find there was no camera after waiting in a very very long line. They already charged my ATM card so I let them talk me into waiting for the camera, well I am still waiting and they have my money and I have no camera. No one has called me since they promised me my camera and when I do call for a status report I get the run around. The customer service line isn't much better I called them and they wouldn't even help me because they said it was the stores problem. Happy Holidays from Circuit City the store that makes holiday wishes into holiday nightmares.

Circuit city promised me a camera online and did not deliver. After taking my money and I arrange a store pickup I get to the store only to find there was no camera after waiting in a very very long line. They already charged my ATM card so I let them talk me into waiting for the camera, well I am still waiting and they have my money and I have no camera. No one has called me since they promised me my camera and when I do call for a status report I get the run around. The customer service line isn't much better I called them and they wouldn't even help me because they said it was the stores problem. Happy Holidays from Circuit City the store that makes holiday wishes into holiday nightmares.

I bought an Olevia 232V TV from Circuitcity.com and it broke about 10 days after purchasing. Their barely understandable customer service representatives have given me many different stories of how they'll handle this culminating with an attempt to stall me beyond the 30 day return period. If you buy from them, be sure it isn't something that can break as they do not stand behind their products and they are not AT ALL customer service oriented.

Office depot along with many other businesses are doing false advertising. They put items on sale, then when you go to the store, even the first day of the sale, they don't have the item. Not only does this waste my time but GAS. We are suppose to conserve on gas and yet these stores don't carry the merchandise or have 2 items in the store. Up north if you advertise something you'd better have it, because if you get caught without that item you are fined. It is considered false advertising.