I saw a product at CircuitCity.com that was at an unbelievable price. Of course it was out of stock. I went to a local Circuit City to "call" them on their price match guarantee. There was a $213.00 difference between the two stores. The circuit city store would not match the price because they did not carry the model in question in the same color. Yes, the model was the exact same thing except different color. I called CircuitCity.com and of course they did not offer the alternate color that the retail store offered. Isn't it amazing how retail giants can swindle their way out of paying up on their price match "guarantee"? CircuitCity.com and Circuit City stores are obviously not the same Company or I'm sure they would have made sure I got the product for the best price in any color. My real complaint here is that CircuitCity.com is advertising an unbelievable price since they don't have the product in stock. If that is not false advertisement I don't know what is. The person I talked to on the phone when I called them could not guarantee me the product for their "on-sale" price when it is available again. All he would do is register my email so that they could send me an email to let me know that the product is available again. I hope I'm wrong but I would bet my next paycheck that it'll be back to regular price before I see it available again. Back from $499.99 to $699.99.

My father bought me a automatic car start for Christmas from Circuit City so it could be installed on my brand new 07 Pontiac G6. He dropped the car off in the morning to Circuit City and later in the afternoon Circuit City called my father and told him they encountered a problem. They said they had deprogrammed the key to my car. They said they were unable to fix the problem and towed my car off the premises (which I never authorized) to Peruzzi Pontiac. Circuit City said my car would be ready by the end of the day. Circuit City called back later in the day and said the car would not be ready because Peruzzi had to order a part. My father became suspicious as to why they had to order a part if the key had only been deprogrammed. He called Peruzzi and found out Circuit City lied about the extent of the damage done to the car. The had cut a ton of wires unnecessarily. One wire needed to be cut to install the starter. The wires Circuit City cut were wires to the airbag, theft system, radio etc. pretty much the whole electrial system was distored. In order to fix the problem Circuit City authorized Peruzzi to solder the wires back together. I never signed a work order for Circuit City or Peruzzi to do this work on the car. I want my car returned to factory condition and the repair of the wires is a quick fix. Circuit City was trying to do the repair quickly so they could get the car back the same day and return it to me so I would never know. In order to restore the car back to factory condition a new body harness should be put on the car. A mechanic at Peruzzi told my father that Circuit City messes up a car at least once a month and brings it to the dealer. Peruzzi seems more concerned about preserving their business relationship with Circuit City than their customers.

Circuit City has turned everything over to their insurance company and they refuse to pay for the installation of the new harness, they will only pay for the repair of the wires. I've been told by several mechanics that this could lead to future problems down the road, for example, if I'm in an accident the airbag may not deploy with a soldered wire. My car is brand new with 6, 000 miles and I believe Circuit City's negligence entitles me to have them restore the car to factory condidtion. I also believe if I had been called by Peruzzi to tell me my car had been brought in and was told the extent of the repairs I could have told them right away to install a new harness and Circuit City's insurance company may have paid for it. Its been 3 weeks and I still do not have my car back at this point. Peruzzi will not release my car until they receive payment for the insurance company. I want my car back but I want it returned to factory condition. I've tried to contact corporate Circuit City and no one will return my calls or give me any answers. I feel helpless. I worked very hard for my new car and I think I deserved to have a choice of where I wanted my car towed and what work should be done on the car. I'm the only one who is losing in this situation, Circuit City will be fine as well as Peruzzi. I've lost the value of my brand new car and feel as if my safety has been compromised.

Took camera to Circuit City in Ohio, where I purchased it. I was told to write on a card what I wanted fixed and pay $32 in advance. I wrote I wanted "the record button fixed". About 2 weeks later I received a call from JVC and said it would cost $168 to fix the camera. When I asked why the cost was so high they said they also had to clean it and adjust the zoom. I told them I did not want it cleaned and that the zoom was working fine. They said the had an agreement with Circuit City that they had to fix anything "they thought needed to be fixed". I went to Circuit City and said I only wanted the record button fixed as I had requested and they said that I had to have all repairs, cleaning and adjustment done according to JVC. I told them to return my camera and wanted my $32 back, since I was not told of "the agreement Circuit City has with JVC" and I would not have left the Camera if I had been told. They would not refund the money. I also asked to speak to a manager and called the Corporate Offices. When I went to Circuit City to pick up the camera, the clerk said she had never heard of this agreement. In my opinion this is the same as stealing.

purchased laptop from Circuit City in Oct. 2008 - they went out of business in 2009 and we had purchased an extended warranty service for this item - it has been impossible to contact any personnel regarding their honoring this insurance and even the web site isn't helpful - additionally if they have gone out of business who do I get, every day, a pop ad advertising their products - mainly I want to know if I need service will it be there for me and where do I get info on this matter.

I wanted to purchase a TV but was waiting for some sale offer, just few days before I noticed that there was a sale in this company and decided to purchase the TV without any delay. I went to the store and learnt that the TV was already out of stock I requested them whether there will be any other sale, the owner was very kind and said that in the end of the month they are planning for and said that he would inform me. There were hardly any days for the month to get over so I decided to wait. As said I received a call from the store that the sale was there and only few TVs are in stock, so again without wasting a moment I hurried to the store. When I arrived, they only sold me one TV whereas I wanted 2. In addition to this, I had a 10% percent coupon to use. It was good on the total purchase, sale items included. I picked out a camera, accessories, the TV, and planned on a computer. They would not sell me the second TV. They would not honor the 10% coupon except on the two camera accessory $19.99 items although the coupon said well on total of 199.00 or more. I was very displeased with this behavior and decided to leave the store without any purchases. There are dishonest with their coupons and don't honor prices. They wouldn't even honor the price of the camera that was online for 20 cheaper! Even though on the website, it says pick up at store is an option. I would have ordered online and clicked pick it up if I had known.