Purchased linsys wireless G router from Staples, had problems with reception, sent back to Cisco, cisco returned item with prepaid to send to another address. Forwarded via prepaid envelope, Cisco/ Linksys cann't find item, complaints go from India to California for several months still unresolved...

It would be easier to find Osama Bin Laden than to get an issue resolved with Cisco's customer service dept.