Never buy Linksys products over the phone Because returns are impossible. I followed their detailed directions on how to return the router. I followed these directions but they didn't hold up their end of the deal: After they received my item, nothing happend (no credit to my account). I called and they exclaimed I now need to request a credit. What? And they also needed my tracking number. Give me a break - um, they would have this right on the box. Thankfully I had it. I can't imagine how many people don't check to see if they were credited. What a scam!

I am absolutely disgusted by the amount of information cisco requested to login for a simple support download utility. HEY CISCO THIS STUFF SHOULD BE AVAIL WITHOUT LOGIN!
After 1/2 hour of pisisng with password requirements, eg. too long. tooo short. not enough characters. where did I go to school. (Why on gods green earth would I want CISCO to have this info anyway) just tyring to make a login username and passwd. I gave up. Shame on you Cisco. / AKA LINKSYS My opinion as an end user, support means making revelent utilites and product manuals ect available to any end user WITHOUT logging in. I like your products, HATE the support site. Cheers. (AND IM A SEASONED TECH 15yrs)