HOME DEPOT CARD AGENT CITI BANK.
I recently had a credit card account with Home Depot which is handled through Citi Bank. I had a charge on my account under their promotion delayed payment plan for 6 months. I paid it off within the time frame of 6 months and on my next billing I received an interest charged for what they call residual interest. Mine you, this was paid within the 6 month allotted period. They advised me I should have paid it off 2 months before it came due.

I advised them that if that's the case then Home Depot is advertising falsely because it plainly states in their advertisements that you have six months to pay on purchases over $299. The party I spoke to customer service at Citi Bank and this individual was from another planet and I insisted to speak to a supervisor and after holding for 20 minutes a supervisor appeared on the phone. She was just as disconnected as the first lady, they really didn't have a clue as to what I was trying to get across to her. The only thing she could say was that was the way it is processed in their system. And of all things she told me that's the way the government wanted them to post their promotion payments. Well, needless to say I paid off my other promotions accounts and closed out my account entirely. I am now with Lowe's. The sad part of this is Citi Bank handles Lowe's accounts. The moral of this story is... I charge all my stuff on my Visa or Master card and believe me child the cards are not associated with Citi Bank. Citi Bank and Home Depot should be sent to China to do business. Fight back America we arn't all dumb. Oh! another note. The parties, I spoke to at Citi Bank and Home Depot were ? Americans but! they could not spell nor could they pronounce the kings language. Shame on our society and the school systems, they are handing out high school diploma's just to make room for the next bunch of addicts.