Beware of the high overdraft fees. I was hit 3 times with $29.50 each overdraft fees, and they don't let you know about it either. I spoke with a manager named Brian there to see if I could get a couple of the fees waived as I think I should be charged one fee, and not 3 since I wasn't aware of it, and they didn't notify me, but he was so rude. Go to a bank that would treat you better. Try Northstar, there rate is 4.01% vs. the sorry 2% at City Bank.

To
CITI BANK Credit Card Division,

Sub: My Dispute Case has not resolved.

Sir,
This is Surya Prakash Babu V. I am the credit card holder of citi bank from past 6 years. Till October 2009 there are no issues with my card and I am very clear on my payments. In the month of October 2009 (23rd OCT 2009) I did a transaction worth of Rs.100000/- in LEATHER CONCEPTS with my CITI BANK and the same day I did a transaction worth of Rs.120000/- with my HSBC card with the same merchant and ordered two Leather SOFA’s each cost around 100000/-. After this transaction I went to client place on my professional work around 40days and came back to Hyderabad. I made a call to merchant and asked for delivery of my SOFA’s. He gave a shock to me and he said I didn’t consider your order as my banker has stopped the payment to me and you will get the amount to your account with in your due date. I waited till due date and the amount was not credited to my account then I made a call to merchant and asked for the status. He enquired to his banker and he said it will take min of 45 days and max of 7 months. So I asked to merchant what I need to do now…He said, better to raise a dispute complaint in your banks. So I raised a dispute complaint in both CITI and HSBC banks on the same day that is DEC 2009 last week. I got the reversal of my HSBC transaction with in 45 days and I didn’t get the CITI bank transaction/dispute amount till today. CITI bank people asked me to wait max time till 1st MAR 2010. I made a call on 2nd or 3rd march 2010 and enquired about my dispute case status. They said till today we don’t have any updates so I asked to connect to your manager. They connected to NISHA (MANAGER) and she has handled this case. After two days she made a call and she asked the transaction cancellation letter from merchant stating that this transaction has not considered and didn’t deliver the goods to customer. So I collected the letter from merchant letter pad and faxed the same to NISHA’s extension. After few days she made a call to me and she said we are not responsible for this transaction and you need to re-solve or get your amount from merchant only. I said that this is not fair NISHA, if HSBC Bank people re-solved my problem why not CITI bank people will resolve the same problem. She said bank rules are differing from bank to bank. This is not the correct answer and I didn’t expect this response from her. Please help me out to get the refund of my transaction amount from merchant banker ASAP. Could you please consider this as my personal request and kindly re-consider my dispute case and resolve this issue ASAP. Merchant is not favoring or helping to me. I am expecting the help from you. Please trace/investigate our issue. This is not only my money. This is our money. Hoping positive response from you. Below are my cards and contact details:
OLD CARD NUMBER: 5546 1969 1338 2004
NEW CARD NUMBER: 5546 1969 1338 2012
Mobile: 9885891844 (Non-Business Hours)
OFFICE: 040- 66378364 (Business Hours)
Thanking you.
Surya Prakash Babu V

I told them that I had orginally signed up over the phone with a company to help reduce debt at the time my brother was very sick with cancer and than he died I told them I wanted to cancel this program where they talk with creditors and help reduce the debt will in the mean time my brother died and I was very distraut and when I realized what I had done and that I could do it myself if I tried they said no to cancel the program I am still paying for it not only did they not help me to get this cancelled but they also uped my interest rate when I didn't make a payment some one should be able to help people cancel a charge after they realize that they made a bad move

dear sirs, <br /><br />
this is very shame for india and indian peoples the multinational bank insulting those who talk in hindi. they are very uncomfort with this language.<br /><br />
<br /><br />
my INDIAN OIL CARD 5546190150742004<br /><br />
<br /><br />
in name of hargovind bajaj residence at hyderbad<br /><br />
I HAVE TODAY RECIVED credit statement . in statement tata aig insurance comapny emi payment also enclosed. already i have pliciy cancelled on 30-11-2009 and credits return on 8/12/09 they confirmed. and again i have complained after taking statement. tata aig given one compalint no. 886983267.for further information/.<br /><br />
so bad luck i have called at 040-66664653 call center at hyderabad .MISS PRIYA IS THERE SHE WASTED MY TIME AND I HAVE TRIED TO TALK IN ENGLISH SHE NOT UNDERSTAND MY LANGUAGE I HAVE TALKED IN HINDI THEN SHE TOLD ME TO I HAVE UNCOMFORT WITH HINDI LANGUAGE THEN I HAVE ANGER ON PRIYA I F YOU DONT KONOW HINDI MY CALL TRANSFER TO HINDI PEOPLE SHE CUT MY PHONE. SO HOW WE INDIAN PEOPLE HINDI PEOPLE SOLVE PROBLEM .<br /><br />
AT THE TIME OF CITI CARD ISSUING ASK WITH COUSTOMER ENGLINGS PEOPLE S ARE ELIGIGBLE FOR CREDIT CARD AND DISQUALIFY TO HINDI PEOPLES.<br /><br />
i have tried a lot then i talk with customer care people . they joke with hindi language . they are uncomfort with national language and insuling me. and 4-5 times westage my time .AND CUT MY PHONE.<br /><br />
this is shame full for CITY BANK THEY EARNING FROM INDIA AND INDIAN PEOPLE AND THEY INSULTING HINDI PEOPLES AND NATIONAL LANGUAGE.<br /><br />
IF THEY WANT TO GIVE CREDIT OR BANK FACILITIES PLEASE THEY MENTION THOSE WHO PEOPLE WANT TO TALK IN HINDI THEY CANT GET CREDIT CARD OR CITY BANK ACCOUNT.<br /><br />
SHAME SHAME SHAME SHAME SHAME SHAME SHAME SHAME SHAME<br /><br />
<br /><br />
ATCALL CENTRE MEDUM NAGARATHNAM AND MORE .<br /><br />
<br /><br />
KINDLY SUGGEST FOR CUSTOMER CARE WHERE I WANT TO TALK IN MY NATIONAL LAGUAGE HINDI FOR CREDIT CARD QUERY.

Dear Sir,

Iam indian, Took Personel Loan from Citi Bank Bahrain. Two months before i came to india for vacation, during my vacation, my company/sponsor cancel my Visa. I contact the citi bank call center, how to pay/send money to citi-bank bahrain towards my monthly installment. The call center person, told me you have to come Bahrain and Pay. I called many times and chat with different person, but no use. I send a query trho' citibank website more than 3 times. but no response.
I dont have any phone no. of bahrain citibank. Even if i call, its forwarded to call center. I fed up with cicibank service. Please help me how to pay/close my loan from india.