I have had a card with Citi Cards for about 25 years...I have always made regular payments on my account. Recently, I was on a payment plan with them to pay off the balance. I missed one payment (due to being on down to one paycheck for a few month) and they cancelled my plan. I did not even know they cancelled and continued to make the payments. They also 'cranked up' my APR that defeated any progress I had been making in paying off my balance. I have contacted Citi numerous times to continue a payment plan and repeatedly have been told there is nothing they can do. I find that is hard to believe when every other company is willing to work with people.

Citimortgage has been avoiding giving me a modification for almost two years now. Now they are trying to foreclose on my house. I know that there are thousands of people in the same situation with Citimortgage as I.If their is a decent attorney out there ? they could make a killing by helping all of us.. Obama changed the terms of all home mortgages (for people that qualify) for his modification programs. A class action lawsuit will be the only way to stop the Scam. I have read about a class action suit at www.milburg.com I sent my information but have not heard anything yet.. is there help available?

Don't have anything to do with this corporation.

It took five years and finally an attorney to wipe out a negative rating from CITI on my credit report.

I have several complaints regarding my business with Citi Crdit Protector.

When I opened an American Airlines miles rewards card with Citi credit they offered me the free introductory trial offer to credit protector. Following the trial period I opted to retain the service as I am in the Army National Guard and the possibility of deployment was apparent.

Sure enough, June 2006 I was deployed to the Middle East for a 16 month deployment.

I immediately called Citi credit protection who asked that I provide a copy of my orders, which I did.

In Sept. 2006 I was told by my wife that we received a "nasty-gram" from Citi for non-payment since June.

Following several phone calls to Citi from overseas (using precious phone card minutes) I was told they would do nothing other than to start my Credit Protection benefits at that time. I still show late payments on my credit report as a result of their incompetence.

Hold on it gets better...

Upon returning from my deployment I called immediately to advise Citi credit protection that I was back, and to cancel my service with them as it didn't really "protect" my credit.

Long story short, I have called repeatedly since them to cancel my service, which they haven't, even after I had cancelled the credit card itself. Citi Credit protection has cost me a lot of money needlessly, not only for charges for a service I wanted cancelled, but also for increased balance fees, over balance fees, etc.

The outsourced (India?) lady on the phone again assured me that an investigation would take place and that $60. would be refunded.

Bottom line, don't get hooked up with this scam of an organization that not only fails on their promise, but also continues to scam dollars from you any way possible.