Dear Sir,

Mediclaim Policy brought thru my Citibank Credit Card no. 4550 3895 2409 8004


I live in Mumbai, India and was using a Citbank credit card 2 years back. In Jan 2006 I bought a mediclaim policy which I did not get tuill April end. nly when I called them in April about the status that the policy was delivered at my house and that too was wrong. On conveying the same to them they took their own sweet time in responding.

Then they send me a revised policy with correct details. But again the opolicy is such thgat one has to contact Chennai which is another state for recovery. So I ask them to cancel my policy in June (within 45 days of policy being sent to me)

They reversed only 25% of the fee and kept sending me bills for teh 75% amount as I had cancelled afer 6 months , if they calculate from 1st jan 2006.

I argued and wrote to them stating that in teh first place the rules of cancellation were not made clear to me at te htime of purchase and also that had the policy come to me in Jan, then the same would be done in jan. But since I got the policy only in April end, how can they expect me to cancel the policy within 45 days of issue!!! It is highly unjustful. i also wrote to their central office at Chennai as they don't have any Credit card office in Mumbai! This was another humbug. No office of Citibank Credit Card in Mumbai.

I kept writing mails after mails and letter after letters. But they don't seem to listen So now I have decided to fight it out with citibank. Want you to help spread the unjust practice abroad.

Just yesterday I received an SMS for paying Rs. 5,700/-. This is an increase of Rs. 4000 by way of interest on a payment of Rs. 1700/- which I am anyway not liable to pay.

Need your help and guidance in suing Citibank for the trouble they are causing to me by sending me unnecessary SMS and statements.

Regards,

Ashish Dalvi
Mumbai, India
+91 98202 54926

Citibank is one of the most cheater bank in india and Reserve Bank must take note of this. I work in an IT company which has salary accounts with CitiBank. On 1st October 2007 Citibank sent me Indian Oil Credit Card direct on my address. I had never opted for any credit card, neither in written and nor in verbal. Citibank is a damn cheater bank. First they send free credit cards and then they charge you like hell. Even after calling them on phonebanking, their customer care officers laughed at me, they are disgusting. Even sending more than 3 emails no reply is from CitiBank and they continue to cheat.

CitiBank thinks that what will a common man do wrong with them and they will escape by bribing our corrupt politicians. Reserve bank must take action against credit card companies which are still using pathetic magnetic card reader technology which can be easily hacked.

Citibank is no.1 cheater bank in india.

Citibank officials if you are reading this complaint , then cancel all credit cards named in Abhijit B. Lele. I don't want any credit cards. All credit card companies are fraud!

I would like to bring to everyone's notice, that though a credit card company, when making you a member and sending the card to you, mentions in their covering to sign behind the card for mutual security, it has no validity.

Every since the system of electronic swiping has come into place, no retail outlet bothers to verify your signature. All they are satisfied is if the approval is given, and the receipt is printed.

This is serious, as it encourages fraud. Anyone can sign and make purchases as signature is not verified.
I have asked Citibank this question,and till date it remain unanswered.

What I have come to know is that the retailers will get their money irrespective the fraud has been committed.

Unless the member contests that the purchase has not been made by him or her, only then perhaps the bank will take cognizance. However if one's credit card has been stolen, its very easy for the thief to make purchases as no signature verification takes place.

Signature verification should be made mandatory, and retailers etc should be held responsible too for sales they enable on credit card.

I don't want phone call offers from CC card companies even if i hold their card. I am and have been on the DO NOT CALL lists both Federal and state. This doesn't help!!!