I had a checking account with Citibank . I closed the account because of their bad services. I wanted to get cash but Citibank refuses to provide me cash. They stated that because I'm no longer their client they don't cash the check, which was issued by them.

What kind service is this?
I would understand if I don't have an account with them and want to cash a check issued by another bank. However, this is not the case. I had an account with them. They have my money and now refuses to provide cash to me when I closed the account.

First, I mead a mistake last year, I paid my balance two times in accident. So I called recently to ask for a refund. The representative was nice enough to send me the amount back to my checking account.

However, when I checked my account balance today for Citibank, I found out that Citibank has charged my checking account again, with the same amount.

In December, 2009, I paid 662.48 two times.

In April, 2010, I asked for a refund, and the representative said "Yes, you can have the refund!"

On April 15, the refund was transfer into my bank account, a total of 662.48.

However, Citibank charged 662.48 again from my account on the 14th of April.

So I overpaid my account, I asked for a refund, then the bank charged my refund again.

What's wrong with this?

If there's no refund for a payment like this, why doesn't the representative just say it, instead of secretly charging me another 662.48 while giving me 662.48 for a refund.

Is there anyway I can deal with this? I've talked with the representative for about half an hour and he believes that his math is correct.

Somebody please help...662.48 is enough to cover my monthly expense plus rent.

After having had a Sears card for over 30 yrs and have never not paid or ever gotten near the credit limit, they have reduced my limit to what my balance is thus making a dent in my credit report. LETS ALL FILE A CLASS ACTION SUIT yes the attorneys will make money but hopefull C Bank will have to make some changes in the way they do business. CITIBANK CAN STICK ALL THERE CARDS WAY UP THERE - - -, I am going to have a big fire tonight and burn them, not worth the plactic they are written on. I would hope Sears which is sinking fast would step in and stop this abuse.

After being a loyal credit card customer of 20+ years in good standing, I was insulted to get notified that my account was one of the accounts "chosen" to have a new annual fee of $60 starting April 1, 2010. I could avoid this fee by charging $2400 a year...a ridiculous requirement imposed on me. It was simpler to close my account (which I did), as I had no balance owed. What kind of business model drives away the credit customers that actually pay their cards?? Not only did they lose this account...they have lost any future business I would consider with them. I have multiple other credit cards with little or no balances, that I will be glad to use in the future. I will admit, I never complained about Citibank or praised them in the past...but I will now jump at the chance to tell people to avoid them at all costs.

CitiBank extorted unearned low balance service charges from me by leaving my deposit account open after I withdrew my entire balance and then sent Citi a secure message that I wanted that withdrawal to close my accounts.