I mailed a check on the first of the month to get endorsed but never received it back. But me and my brother had endorsed it. I have been waiting for check, So I can get my car fixed but when I call I am always put on hold the check is for $500 Plus dollars.

well back in june/july i had got behind on my car payment so i went to get caught up and was told at the place where i was making the payment that it would not go through so i called the company and i was told it had been sold to another company so i called then and reassured them that my payment would be mailed in since we couldnt get the new code to work, so i mailed it in by money order which i had given them the money order number and amount when i had them on the phone at the pay place and she said ok. but a few days later someone came to my residence and reposessed the auto anyway. so why did she take my payment info if they were going to repo anyway? i could of kept my money if i knew they were going to repo anyway, now they want me to pay the difference from the auction on a car i no longer have: are they serious and do they have the right to demand money.

I have made 30 payments toward my loan at 322. a month and the balance is down to 11, 800. how is this possible? When I asked what pay off for my loan was it was more than what the actual loan amount was for. After asking many questions what it boils down to is that I am paying approximately only 23. a month toward the principal. At this rate I will never be able to pay this loan off. How is this even legal? What can I do about this? Out of the approximate 9, 000 that I have paid only 700. has went toward the loan...I am at a loss for words and devastated!!

i gave my 2003 dodge mini van back in chapter 13 bankruptcy.citifinancial claimed in court that i had borrowed 24, 999 when in fact i borrowed 15, 800 .24, 999 would of been the pay off if i would of kept the van and through citifinancial at the current finance charge but they even got the van back sold the van and got that money and the monay i paid them till i gave it back in the bank ruptcy and marked it on my credit report as me owing them 24, 999 and made it look like that is how much i borrowed instead if the 15, 800

I would just like to say that I am very frustrated with CItifinancial Auto. Unfortunately, due to the recession my husband lost his job and I have to provide all of the finances for the home, such as Car note, well I got behind and as I was making arrangements for them not to pick up my truck . they were actually outside picking it up. So now I have to go through the redemption dept to get it back, first of all let me tell you you will wait on the line for at least 3 or more hours which is absolutely unacceptable, and then when you fianally get through to a customer service rep, the phone hang up on you, so you have to call again. Well after finally getting through to someone we made arrangements for my car to be paid on the 31st of the month and I was supposed to call back with the reference number so that my car could be released, as arranged I completed that agreement. I called back the same day and I could not get through to anyone, in the meantime my vehicle is sitting on a lot accuring ridiculous fees ... So I keep calling day after day for them to release my car and nothing, so I finally called a manager in that dept. in which she never returned phone calls, voicemails or nothing.. so she contacts one of her reps and tell them to call me and tell me to stop calling her line and speak to a rep. in which I then informed her that I have beeb trying to call for 3 days and noone would answer my call. so what I am supposed to do I need my car back and released and soon as possible. so then she told me that I have another payment due on the 1st and that I needed to make that payment before they released my car... which was not the original agreement, if they had released my car on the day that was agreed 31st I would not have to go through this. So now I have to come up with another payment before a release is issued. I can tell you I am very mad... at this point... I told her that they are running schemes on people and they should be ashamed of themselves, I think that they deliberately not answer calls so that the people calling in will hang up and not get their cars back and they make more money off of people having a hard time... CITIFINANCIAL AUTO IS A SCAM COMPANY. They do not stick to the agreements that they make but they want you to pay them ... I am going to seek an attorney to help me with this because I am having to come up with extra money now since they waited for the date to pass to release my car back to me... If anyone is having any problems out of the redemption dept please do not let them get away with this... They are very rude and sarcastic with customers. Then the customer service number says that it is nothing that they can do to help us. so they are the only ones that can take care of this problem. I am going to sue them and get all of my money back that they owe to me...