went to pay of citimortgage at the beginning of september, it took three checks and a month and a half later and two months of extra interest which should of never been paid on our mortgage. they are the ruidest people, know one can tell you the correct amount to be paid, they harrassment three and four times a day they employ people that can, t even speak english. if you are considering a loan with citi mortgage inc, you better think twice. i have never been late on this mortgage know one seams to know what they are doing carolyn from wv