I ordered some herbal supplements from this company over a year ago. Like so many others they scammed me through the terms and agreements. I signed up for a free trial then received charges (automatically) after the free trial was up. I paid for these charges (I had no other choice) and then canceled my account. Just a few minutes ago I received a call from a collections agency about a debt I have with this company. I had no idea what they were talking about. Apparently it was $100! I did not authorize any charges after the 30-something that was scammed out of me. I had no choice but to pay it, though. I am absolutely outraged, and there is no other way to contact the company other than e-mail. According to them, they informed me about the charges multiple times via e-mail and mail. I can tell you honestly i received nothing. I was absolutely shocked when I received a call from the collectors. This company conducts business horribly, and I am convinced they are nothing but scam artist.

I ordered some pills from them 6 months ago. They charged my credit card for the trial pills. Then a bout 2 weeks later i received another bottle of pills and they charged my credit card again. I had them stop sending them. I never heard from them again. Now I receive a letter from credit management services saying that I owe them 100.38 dollars, which 94.99 was what they say i owed cj industries and 5.39 in interest. I never received any bill or was even told that i owed them money. I am not happy with this at all.

I ordered some Hoodia diet aids from CJ industries for a trial offer @ $3.99...
They were nothing special so I didn't order anymore. A few weeks later I received another bottle in the mail & my credit card was charged $39.99... A few weeks later I received another bottle for the same $39.99 charge to my account. I called them & said I did not order anything and they told me I was obligated to keep them, because I did not read the fine print. OK, I dropped it at that and did not try to send them back, because they said they would not accept them. Now I receive a call from a collection agency that wants me to pay a$75 cancellation fee. These orders took place almost a year ago & I have not had any communication with this company until now. I feel this is a fraudulent company & is scamming people every day... I will be contacting the better business bureau to report them.

Like obviously many before I ordered Hoodiaxs from CJ Industries - the trial for $3.99. Even though their terms and conditions tell you that they will autoship after the first trial it also says that within 30 days you can cancel the order. Not even 3 weeks after I ordered and received the trial I got my credit card report which showed not just the $3.99 taken off by CJ Industries but also an additional $39.99 just 2 weeks later. I never ordered anything else nor did I ever receive any further products. So I wrote an email to the company telling them that I never ordered anything else, never received anything else and would like to get my money back. They send this pretty rude email back:

Sales CJ Industries wrote: please read the terms and conditions you agreed to when you ordered the trial
> > www.hoodiaxs.com
> > autoship canceled as of today, but there will no refunds as you agreed to the terms and conditions that you chose not to read before agreeing to them. We have 1000s of customers who read what they sign up for and like it.

My response:

Good for them. But I thought "autoship" would mean to receive a product. I didn't. All I got was a credit card report and my sample on the 22nd of June. And replying with a sort of rude email is not making it better that $39.99 were taken off my account for no product. Then you should chose to read your own terms and conditions were it's stated that you would ship out a product to the customer. Thanks for taking me off the autoship list. Nevertheless am I not paying for something I haven't ever received! So far about your statement that I chose not to read your terms and conditions.

Their response:

Sales CJ Industries <[email protected]> wrote: tracking numbers will be forwarded to you later this afternoon showing delivery

Funny though that I really haven't received a product. Never ever even received a confirmation email which they sure were able to sent out for the ordered the trial. It taught me a good lesson: Not to make business with them anymore. If I order a trial I want to a) have the chance to cancel any further "orders" and b) don't want to get charged for something I didn't want and even DIDN'T get and c) don't want to get rude emails back from a business that messed up their shipments. All in all I am upset and angry. I don't think customers should be treated like this.

Oh and their additional email:

Every one of those customers didn't read the terms and conditions before they agreed to them, goto the ftc.gov website, we are doing everything according federal trade commission guidelines

This is all correspondence within 2 hours of just one day. At least they take their time to answer emails. haha!