Claim Specialists International

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Category: Home & Garden

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United States

Claim Specialists International Reviews

Beverly February 18, 2009
Scam, theft, fraud
Claim Specialists International came to our door on 6/2/2008 saying they could work with us and our insurance company to repair/replace our roof if damaged from hail. The roof was inspected by Rick Buresh and we were told it had damage. We checked with BBB and found that CSI had an A- rating and felt that this was a safe business to deal with. We signed a contract with CSI to repair/replace the roof and we paid $2000 down. They finally repaired/replaced roof in November 2008. It turns out that CSI subcontracted the work. We paid the remaining balance to CSI on 1/3/2009. On February 14, 2009 we received a statement of lien on our property from the subcontractor. They state that they have not been paid. We immediately called Claims Specialists International, there was no answer, so we left a voice message that we received the statement of lien, that we had paid the bill to CSI in full and CSI should in turn pay the subcontractor.
We did some searching after 2/14/2009 on the Internet and found that CSI was given a D- rating by BBB on 12/18/2008, membership has been revoked and there have been numerous complaints by mistreated customers recently.
Bruce February 11, 2009
Scam The Scammers
This company will come to you offering a free roof for your home. These evil people are scammers and will stop at nothing to get money out of you. They will try to scam your insurance company, who will in turn raise your rates and give you resistance when you need to file a real claim.

If there is any problem CSI will hound you for money, badger you and your relatives over the phone, and even try to take you to court for more money. They have screwed my family over and now we are stuck with out a roof and have to deal with these evil people until my lawyer counter sues.

My advice is to stay far away from this evil business and report them for anything to the BBB. They use their 'paid for' standing with the BBB as grounds for their legitimacy. Don't believe the hype.
Marus January 13, 2009
Fraud and cheating
This company will come to you offering a free roof for your home. These evil people are scammers and will stop at nothing to get money out of you. They will try to scam your insurance company, who will in turn raise your rates and give you resistance when you need to file a real claim.

If there is any problem CSI will hound you for money, badger you and your relatives over the phone, and even try to take you to court for more money. They have screwed my family over and now we are stuck with out a roof and have to deal with these evil people until my lawyer counter sues.

My advice is to stay far away from this evil business and report them for anything to the BBB. They use their 'paid for' standing with the BBB as grounds for their legitimacy. Don't believe the hype.
Smarty Pants December 10, 2008
Fraud
This company offered a free roof inspection. After the inspection the "roof inpector" stated that my roof was so badly damaged he was "afraid" to walk on it. We filed a claim with our insurance company and I check the company out. They have been kicked out of the BBB and are under investigation for working without proper municipal permits in El Paso County. Our insurance adjuster came and inspected the roof and said our roof was in very good shape and did not need to be replaced, he denied the claim. A lady from CSI called the next day to set up an appointment, she told me that the claim had been approved and the payment had been issued. I told her that the claim had been denied and there was no payment, she said our contract would be cancelled. The next day, the same lady called again and stated that they had received paperwork from our insurance company, our claim was approved and we would be receiving our money in a few days. I once again told her that the insurance adjuster had denied the claim, she then stated that she had spoken directly to the adjuster an he told her the claim was approved, I hung up on her and called the adjuster, left a message and the minute I hung up CSI called again. This time the lady stated she had checked with the insurance company again and that the claim was denied. Our adjuster called back after that and he laughed when I told him what CSI had said, he said he NEVER spoke to anyone at CSI about our claim. Anyhow, beware...there are 119 homes in Denver that are contracted with this company...6 months ago...they still don't have roofs and probably never will. DO NOT SIGN ANYTHING WITH THIS COMPANY!

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