I purchased one order from this company 5/21/08. The order was paid for on that date. Now on 7/25/08 there was 2 unauthorized charges for 69.99. There is no reason for these charges. I contacted them on their 24/7 online support on their website to complain with no response. I found out their phone # from my bank, the charges were put on my bank debit visa card. So I called more than once and left messages, because they do not answer their phones. No matter what department I choose, I just get sent to an answering service. Since this happened, the company refunded only one of the 69.99 charges. I have filed a complaint at my bank and am waiting to see what happens. I am very upset, because these charges caused my bank account to go negative. So if I had not deposited a credit card check, two outstanding checks would have bounced that day. So now I have fees I will have to pay for finance charges and other fees from that credit card company. This company needs to refund me not only the 69.99 but more to cover my credit card fees and time and trouble. I had to make a special trip and waste a lot of time filing a complaint at my bank for these unauthorized charges. Please help.


Johanne Grizzle
[email protected]
815 McCord Hollow Rd.
Hohenwald TN 38462