Classic Closeouts.com Reviews
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Cindy
January 27, 2009
Unauthorized charges
In July of 2008, there were three charges on my credit card that I did not place. One was in the amount of $69.99. Two weeks later one appeared for $69.99 and another 10 days later for $59.99.
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Carbary
January 7, 2009
Fraudulent charges
I have been trying to have fraudulent charges removed from my credit card account for the past several months in the amounts of $79.99 and $69.99. I was charged for something called a "frequent shopper club membership" by ThirdFree.com who is part of classiccloseouts.com. First of all, I only made one purchase with them and that was in 2002, so how can I be called a "frequent shopper, " secondly, I DID NOT make the said purchase. My credit card company had removed the charges, but then put them back on when they received a letter from ThirdFree.com stating that I made the purchase, although ThirdFree.com did not have a transaction number, a date, or even my email address included in that letter. These are bogus charges and I refuse to be responsible for them. I see that there are many other victims of this scam, and with any luck, together we can all shut them down for good.
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August 11, 2008
Fraudulent Charge!
Add me to the list. Yet another victim of Classic Closeouts' credit card party. I think I ordered one item from them in 2006 - but only once. Well, they held onto my credit card number for 2 years and then decided to test drive it. I found a charge for 69.99 on my bill this month. I called them (after finding their phone number on a random website - not theirs) and also sent an email. I expect they'll treat me like every other customer - and completely ignore me.
I also emailed the FBI's Cyber Investigations Department and now I'm going on every complaint board I can find to spread the word on Classic Closeouts.
Citizens take back the Internet!
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August 1, 2008
Unauthorized Transactions
I made a one time purchase at Classic Closeouts.com in June 2008. I paid with my debit card and received my product, no problem. On July 30, 2008 I discover an unauthorized transaction of $79.99 and the next day a pending unauthorized transaction of $69.99. I emailed customer service and call and leave a message and then continue to call to get a live person. No response. I had to call my bank and file a complaint and cancel my debit card. Thanks to my bank the pending transaction was cancelled and the $79.99 credited back to my account. I filed a complaint with the New York Better Business Bureau.
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August 1, 2008
Fraudulent Charges
Just wanted to add my situation to the list of complaints about this company. I was just reviewing my credit card statement and noticed a $69.99 charge from Classic Closeouts.com which I never made. I too tried to call the number listed but received voice mail. Did file a charge dispute with my credit card company. Sounds like this company is EXTREMELY suspicious.
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July 22, 2008
Unauthorized charge
I wanted to add my voice of complaint with all the others. Checking my bank account to balance I came across a strange debit charge of $69.99 posted on July 10, 2008. Upon investigating and talking to my wife we have concluded this company, classic closeouts.com has made an unauthorized charge on our account. I have tried calling their customer-service phone number and only get voice-mail. I have tried sending e-mail and no response or reply. Their website does not show a customer-service phone number or addressd. The only way to make contact via their website is by e-mail and they do not respond or reply to e-mail.
On further investigation I have found 3-phone numbers to this company. The phone numbers are 866-422-6397; 516-371-1123; 516-538-1616. All three number connect to voice-mail to leave a message and someone will contact. Unfortunately after waiting for a week I have received no call-back from a customer-service representative.
Upon doing a phone reverse check an address is connected to 516-371-1123. The other two phone numbers do not list an address. The address noted is connected to a company by the name of "Internet Value Group" and I assume is connected or associated with Classic Closeouts.com. The address is: 110 West Graham Ave, Hempstead, NY, 11550.
I find it highly irregular and unusual a company would not provide an address or phone number for contact. I have also taken the step of bringing up my account with this company on their website and deleting my charge-card information and closing out my account with this company.
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July 22, 2008
Fraudulent Charges
I checked my acct yesterday & found a charge of $69.99 placed for a "transaction" that occurred on 07/19/08. The phone# associated w/the transaction is a crock, as every option sends you to a voice mail. I ordered from them ONCE in March of '03. The CC in question had an expiration date of 09/05. What year is this? It's even under my old name. These people need to be reported to a FEDERAL agency for fraud. The BBB is all well & good, but from all of the complaints I've seen, they've been doing this for a while & nothing is being done about it. Would anyone happen which federal agency we could report this to? I've given this information to my CC company as well.
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July 12, 2008
Fraudulent bank charges
I have only ordered from Classic Closeouts once, 4 years ago, the quality was seriously lacking and I never ordered again. This past week I had an unauthorized, fraudulent charge against my bank account for 69.99. I made several calls to the company and they go unreturned. I have this charge in dispute with my bank. I have filled out a form with the New York States Attorneys office regarding this company: www.oag.state.ny.us/online_forms/compaint_alert_action.jsp
I would advise all to do the same. If you perform a search online for Classic Closeouts unauthorized bank charges or any search similar, you will find a huge amount of complaints.
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