ClassMates.com

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Category: Websites

Contact Information
San Tan Valley, Arizona, United States

ClassMates.com Reviews

Keribell August 17, 2009
unauthorized renewal fee charged
I had the same thing happen to me. Except, I signed on for a one-time only fee that would expire in 3 months. It did expire...almost a year ago. Now, months later they charged me $39. I called classmates customer care # 425-917-5000. I spoke to a guy who has obviously gone through the same old shpeel at least a hundred times. He refused to refund my money. I threatened to call the Better Business Bureau and he still refused. I finally asked to speak to his supervisor. The same guy came on the line shortly afterward and said he could do me a favor and exchange the $39 membership to a $9.95 membership. I said absolutely not. He finally agreed to make this exclusive exception just this once. They said they will reverse the charges. I then instructed him to delete any credit card information they have on file for me. He said he would do that, too. WE WILL SEE...if I don't see a refund within 10 days, I will dispute the charge with my credit card company. CLASSMATES.COM SUCKS!!!
dlbogert July 31, 2009
unauthorized charge
I received a charge with no notice for a membership renewal. I am going to dispute this charge. They are not up front or fair.
carmel adams July 28, 2009
I want to unsubscribe
I want to UNSUBSCRIBE to Classmates.com.

However there is no way I can talk to a person there as they are always too busy. I recently signed up for a three month trial. I should have saved my time and money.

Just unsubscribe me and we'll call it even! Can you do that???

carmel adams
[email protected]
D. Lythgoe July 24, 2009
billing my credit card
My credit card was charged for 59.00 for which I did not renew nor was I asked to renew. I did sign up in 2007 on some trial basis, knowing that I had a 50 yr reunion coming up in June of that year . I have tried to call their number and they just hang up.
Stacy Mosley July 22, 2009
unauthorized billing
I was charged an unauthorized $17.00 on my debit bank card on July 17, 2009. I cancelled my membership mounths ago and this charge must have been a mistake. I would like a full refund on my account and for you all to check my cancelation and re cancel it if needed. i have been trying to call 206-301-5900 for 3 days and was unable to get through. Please be prompt against fixing this matter.
Bonnie Young July 22, 2009
unauthorized billing
I was charged $15.00 for a classmates.com gold subscription on my debit card without my permission or knowledge. I want a full refund along with the permanent cancellation of my subscription.
Kyle July 21, 2009
Bad billing practices
Stated we had an auto-renewal and deducted $39.00 TWICE (once for me and once for husband) in the middle of Christmas shopping season. Can't contact them. Going to protest through the bank. Bad billing practices!
David Hatcher July 21, 2009
double credit card charge
I was charged twice when I renewed my subsription in June When I called my credit card company, the told me to call Classmates and told me their phone number is on the bill. When I caled Classmates .com, I was told to go to Classmates.com/ billing. That is where I am now . Yesterday, I sent an e-mail to the m explaining what happpened. I have not heard from them yet.
Ron Colby July 20, 2009
Personals on home page
I innocently went on classmates.com to find out info about a class reunion. Every time I went onto the home page, there were ads for local women who were shall we say advertising themselves for ??????? Unsolicited ads shouldn't be a part of a page which could really be a neat communication tool to get in touch with old high school buddies. I cancelled my membership. Too bad a good thing has to go bad - - -
Mary Will July 15, 2009
billing
I have been charged for 39.00 on my credit card and did not order. Please credit my account.

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