ClassMates.com
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Category: Websites
Contact Information San Tan Valley, Arizona, United States
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ClassMates.com Reviews
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Keribell
August 17, 2009
unauthorized renewal fee charged
I had the same thing happen to me. Except, I signed on for a one-time only fee that would expire in 3 months. It did expire...almost a year ago. Now, months later they charged me $39. I called classmates customer care # 425-917-5000. I spoke to a guy who has obviously gone through the same old shpeel at least a hundred times. He refused to refund my money. I threatened to call the Better Business Bureau and he still refused. I finally asked to speak to his supervisor. The same guy came on the line shortly afterward and said he could do me a favor and exchange the $39 membership to a $9.95 membership. I said absolutely not. He finally agreed to make this exclusive exception just this once. They said they will reverse the charges. I then instructed him to delete any credit card information they have on file for me. He said he would do that, too. WE WILL SEE...if I don't see a refund within 10 days, I will dispute the charge with my credit card company. CLASSMATES.COM SUCKS!!!
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dlbogert
July 31, 2009
unauthorized charge
I received a charge with no notice for a membership renewal. I am going to dispute this charge. They are not up front or fair.
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carmel adams
July 28, 2009
I want to unsubscribe
I want to UNSUBSCRIBE to Classmates.com.
However there is no way I can talk to a person there as they are always too busy. I recently signed up for a three month trial. I should have saved my time and money.
Just unsubscribe me and we'll call it even! Can you do that???
carmel adams
[email protected]
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D. Lythgoe
July 24, 2009
billing my credit card
My credit card was charged for 59.00 for which I did not renew nor was I asked to renew. I did sign up in 2007 on some trial basis, knowing that I had a 50 yr reunion coming up in June of that year . I have tried to call their number and they just hang up.
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Stacy Mosley
July 22, 2009
unauthorized billing
I was charged an unauthorized $17.00 on my debit bank card on July 17, 2009. I cancelled my membership mounths ago and this charge must have been a mistake. I would like a full refund on my account and for you all to check my cancelation and re cancel it if needed. i have been trying to call 206-301-5900 for 3 days and was unable to get through. Please be prompt against fixing this matter.
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Bonnie Young
July 22, 2009
unauthorized billing
I was charged $15.00 for a classmates.com gold subscription on my debit card without my permission or knowledge. I want a full refund along with the permanent cancellation of my subscription.
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Kyle
July 21, 2009
Bad billing practices
Stated we had an auto-renewal and deducted $39.00 TWICE (once for me and once for husband) in the middle of Christmas shopping season. Can't contact them. Going to protest through the bank. Bad billing practices!
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David Hatcher
July 21, 2009
double credit card charge
I was charged twice when I renewed my subsription in June When I called my credit card company, the told me to call Classmates and told me their phone number is on the bill. When I caled Classmates .com, I was told to go to Classmates.com/ billing. That is where I am now . Yesterday, I sent an e-mail to the m explaining what happpened. I have not heard from them yet.
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Ron Colby
July 20, 2009
Personals on home page
I innocently went on classmates.com to find out info about a class reunion. Every time I went onto the home page, there were ads for local women who were shall we say advertising themselves for ??????? Unsolicited ads shouldn't be a part of a page which could really be a neat communication tool to get in touch with old high school buddies. I cancelled my membership. Too bad a good thing has to go bad - - -
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Mary Will
July 15, 2009
billing
I have been charged for 39.00 on my credit card and did not order. Please credit my account.
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