I went to the car wash and purchased the $9.00 wash with a $20.00 bill. The machine did not give me my $11.00 in change, so as I was in the actual car wash I called the phone number on the billboard and explained my situation. The woman told me she would put the check in the mail that week, 2.5 weeks later, no check. So I called back, aggravated but keeping a civil tone and appropriate language, I was speaking to a women (who I later found out was the manager/owner Lynda) and she told me she was not going to give me my money back. She continued to argue with me when all I wanted was the change I never got back, and after her finally saying she would send me my money only if I never called her back, she hung up the phone on me!

So of course I called back, got her name, address, and I contacted the district attorneys office and they are sending me complaint forms so this can be pursued further. I want other consumers to know about this because I don't want it to happen to anyone else.