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p.swan
January 25, 2010
£75.22.charge for SAMPLE
I ordered a Sample of a teeth whitening product, which I agreed to pay post and packing for. This fee was paid by M&S master card.
Today I have received on line an amount of £75.22. claimed bu this company. On speaking to them I am told this was for the SAMPLE.!!
Please can you help, we are OAP's.
I would be most grateful for your advice.
Many thanks.
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scumbuster
January 13, 2010
Fraud
Got scammed by a trial offer. HAve not even tried the trial and got 2 (TWO) shipments and got billed $160 on my card. The company would not accept a return of unopened product and agrred to refund only $80.00. The offer does not clearly state that you are automatically enrolled into continuous resupply. An unsavory business practice that the Florida law enforcement should be looking at.
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g.welborn
January 6, 2010
deceptive sales practices
These are the most despicable people I have ever had the misfortune of coming in contact with!!
They take your money once they get your credit card to get a "free sample" of their product. Then they use that to steal 74.99 from your bank account! I have gotten very nasty with them and they just keep giving me the run around. These guys are bad news.
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Beverly Everhart
January 4, 2010
will not return items not used
I received one order after the other and wanted to stop them and send them back unopened or used and they will not refund.
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clean-whites
January 2, 2010
shaddy business practices
I found a testimonial on a well respected web site claiming that this product along with "smilewhitespro" would whiten a persons teath. No where was there a mention that a customer would be commiting to a subscription service for additional product at a cost of: $86.52 + $5.95 shipping for one product and $79.95 + $5.95 shipping for the other. The samples arrived while I was away from home for the holidays. The 14 day trial offer (starting on the date ordered) expired before I got the packages. Now they will be sending me this stuff that I do not want. I have not opened the trial products. I just want out of this mess and NOT have any more charged to my credit card. At no time was I made aware that I had signed up for a "Delivery Rewards Program" that commits to ongoing purchases of these two products! Can anybody help me get out of this mess?
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Bonner
December 28, 2009
Scam
This company is dishonest! I was charged 6 times - 4 for products I never received and 2 for products I returned at my own expense. Don't fall for their crap! I'm still fighting with them to get over $500 back!
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Bratelle
December 27, 2009
never ordered, constantly billed
Same complaint as all those I have read... I took advantage of a .99 trial offer, never ordered this product, kept returning the boxes unopened and marked "NEVER ORDERED" and could not get a person on the phone. CHarges appear on credit card under all different names, Healthclns, Pristine Health, Ultifreshwell...
Totally bogus advertisement and they hope that the consumer will get so tired of disputing the charges and wasting time and energy trying to decipher the bills and call the 'invalid' phone nbrs that they will just continue to collect payment.
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they got me
December 24, 2009
unauthorized charge
they were only to charge the trial offer. instead they charged 300$ to my card. there is a box to click if you only wnt just the trial offer and somhow they were able to charge more to my card.
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Hubie
December 22, 2009
unauthorized charges
Free trial of this product turned into $159.90 in unauthorized charges on my bank card.
Advice to other victims of this internet scam:
1. Go to your bank and have them call Cleanwhites @ 877.409.4406.
2. Get the name of the person answering for Cleanwhites.
3. Threaten to file a complaint with Florida State Attorney General.
4. Demand the account be canceled.
5. Demand a full refund.
6. Demand a due date for the refund credit to your card.
7. Block Cleanwhites from further charges to your bank card.
8. And/or: cancel your bank card / open another account.
Good luck, Graham
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Howard Teifke
December 16, 2009
trying to return products
Trying to return products before the trial period expires.
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