Clear Lake Nissan
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Category: Automotive
Contact Information United States
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Clear Lake Nissan Reviews
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JohnC
May 14, 2009
Bait and Switch
This dealership employs "Bait and Switch" in advertising and sales. It puts ads for a couple of vehicles at online sites like Autotrader.com with prices below Blue Book. Or sometimes salespeople promise very low prices on the phone. These promises are just baits to get the customer into the store. When you get there, they come up with excuses for not honoring the price. Stay Clear of Clearlake Nissan.
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wanda
March 20, 2009
Pro-Pack Advantage Plus
I purchased two vehicles from Clear Lake Nissan Dealership and they forced me to purchase the Advantage Plus (Pro-pack) it suppose to have coupon vouchers you can use at their dealership with alot of stipulations. The booklet is worthless and non-beneficial. The whole booklet has mostly car wash / vacuum with any other services throughout the booklet. You have to pay for everything inside the booklet. The dearlership charged 487.91 for the packet. I was told it would have oil changes and everything inside to benefit for your car value. They straight out LIED! I will never purchase or refer anyone to them for a vehicle. They are shady and dishonest and should not be allowed to do business.
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mike
January 24, 2009
unauthorized charge , shadie sales tacticts
I was charged $ 487.51 for a pro-pack package that I was not informed about. It was on the paper that we were negotiated on. they scribbled the prices all over it and when we agreed on the price I had to sign it . I thought it was a scrap piece of paper. but under all our negotiated prices was a price of $487.51 for a pro pack I did not want and probably will not ever use. Angela allen was my sales person and did not inform me about any packages. I tried to get her to refund my money and she told me she could not. I talked to two other sales men and O.C .Brooks told me flat out if I dont like it bring the car back and the will refund the money. I bought this car for my daughter and all ready gave her the car or else I would of brought it back. I was a first time customer and I will be a last time customer, if they are hurting this bad to use shadie tacticts to make money, they will never see me again. I thought the customer comes first but not in there case. I would highly recommend to stay away from them.
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September 26, 2008
unathorized charge
Problem:
Price Unfairly Changed
Date of Problem:
2008-09-26 12:30:59.0
Company Name:
Clear Lake Nissan
Has this problem been resolved yet?
No
Submitted by:
David Stratton
In the aftermath of Hurricane IKE, my car was totalled. I negotiated with Clear Lake Nissan to buy a new Nissan Frontier.. During the entire process we spoke of a quoted figure, ie $22, 341 plus Texas tax title and licence. I specifically asked several times if there were other charges, and was told NO.
We closed in a hurry due to a conference call deadline at my wifes employer. When I had a chance to review the closing statement I found a charge for " PRO-PACK" for 487.51..which I had initialed due to the rush. This charge had never been mentioned. I called the general manager, OC Brooks, explained the situation and he gave me his word that he would write a check, the moment I could prove my check for payment had cleared...My check cleared, I presented him with a copy, and have not been able to reach him, or have call returned since...Bottom Line, Clear Lake Nissan has stolen $487.51 of my money .
Do business with them at your own risk!!!
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May 15, 2008
Gorrible managers
We bought a car there and they have yet to fix anything they said they would and have lied about us breaking the car. Its been 3 months and they still dont have our license plates. they never even cleaned the car and the door was broken and still is after they "fixed" it. they have horrible business practices and the managers and horrible too.
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