This company called my wife and told her they had a lot better phone service package than our present carrier( Verizon), she said she would talk it over with her husband(Me) and get back to them.We talked it over and we decided to just stay with Verizon. A couple days later people were calling us on our cell phone cause they could not reach us on our home phone, i called Verizon and asked if there was a problem in our area cause we have no phone service, they informed me that they are no longer the carrier for our service and that they cannot help me, you need to call your new carrier, Clear Rate. I proceeded to call Clear Rate and they informed me that my wife gave them permission to change our service, ( which she did not do). Come to find out, they dis-connected my phone service to Verizon on the same day they talked to my wife, without her permission, and when i told them i have no phone service now at all, their reply was that they have a lot of customers changing carriers to Clear Rate, and my service should be back on within 72 HOURS !!! And, at this point it had already been off for 3 days.
From the time they turned off my service and i switched back to Verizon, we had no service for 9 days !!! Now, i am getting a bill for $282.98 for services they provided to us. Lets see here where those charges came from...If you have NO Phone service.
a) Cannot make or receive calls. ( which means no charges there for calls made or received).
b) No Internet ( so cannot use that, so no charge for Internet).
c) No products ordered or delivered, No charge there).

How can you have a bill for services, when they did not supply you any????

This company is a "Joke" and you need to avoid them completely !!!

I have sent them several letters explaining that i do not owe this bill, to date i have had no reply except for this new bill, in which i am NOT gonna pay, and i am forewarding this matter to my Attorney for further action.

On The third call they finally told my mother to answer yes to all their questions. They seized her phone number on December 16, 2009. We were not able to get verizion back until December 28, 2009. All of the 12 days my mother had no phone service incoming or outgoing then they have the nerve to send a monthly charge bill of 61.96 includes tax. HOW CAN THIS BE WHEN YOU RECEIVE NO SERVICE? Now we receive a bill for 118.30 a one time charge is added to the amount $99.00 . THis is ridiculous I have filed a complaint with the BBB of Detroit and Eastern MIchigan. Contacted local tv station for help and am going to file a complaint with the Attorney Generals office as this should not happen to anyone else. I think they only have one employee and his name is Nicholas in the office. He gets louder when you ask to speak to supervisor.

After hearing all the details of the phone service I declined the offer because Verizon was way cheaper than Clear Rate, within the week I received a bill from Clear Rate, they had not only switched my service without my permission but the rate was double what they originally quoted. Now I have called them three times without being able to cancel because they are reviewing my recorded call, in other words, they are accusing me of lying about declining the offer. What a nightmare, I will NEVER listen to another phone soliciter again!!