I have read several of the complaints here and else where on the net. It appears as if I am not the only one having issues with Clearwire. I saw one post discussing lies to investors, I have no doubt that is true. I do not invest but if I did it sure would not be in Clearwire. I wish I had never signed a contract with them. The product simply does not work and I was better off with my old service.

A friend of mine convinced me and 5 good buddies to switch to Clearwire for faster better service. That was dumb! I could not keep a connection, when I did have a connection I felt like I was on dial up waiting for downloads. Their customer service reps act like it is not their fault and too bad. In my opinion if you sell me a service I expect service! If you cannot provide it, then it is your fault!

I spoke to my buddies and they are all having the same problems, worse the guy that recommended it to us switched to Comcast two months ago! Needles to say I am pretty upset! I decided to make arrangements to go with another provider. I have also decided that I am not going to pay Clearwire for my last months of no service, or the cancellation charges! They can go fly a kite!

All of my friends have decided to do the same!

I have been a clearwire customer for 18 mo now. Their service no always reliable but i suck with it. When i sign up i was told that i had a 1 year contract. There was no paperwork involved just a screen where you can click on the "i agree to terms". In fact back then they did not even have a "print this page" option and you you could not just print the screen shot because in was a small window with the fine print and it was scrolling.

Any ways 2 months ago i switched my phone system to a voip system (voice over internet protocol) and it was not working properly. The reason was because clearwire blocks their ports on purpose so that you use their own property viop service. They said that they could not unblock them. After repeated attempts with their tech support a was told that their was nothing they can do. So because i was already 18 months into my one year contract i decided to cancel. I was told that i would have to pay an early cancellation fee because the one year contract automatically renews ever year. So i told them that it is essentially a infinity year contract then. They were very unhelpful even the managers. They would not return the call like they promised and they where down right rude.

Even though i canceled service with them they would not sent me a shipping label like they had promised so that i could send back the modem. So i took the modem back to the local office and they also refused it. I called the local office and the manager said he would take it if i bought it back to him personally. So i did. Meanwhile clearwire's would continue to call me up to 3 time a day even though a asked them to stop calling me. Then a 3rd parting billing company started calling 2 times a day even though i asked them to stop calling me. I asked them to send be a bill and they said that they do not offer that service and that all billing is paid with credit cards only. They continue to bill my credit card even two months after i returned the modem and i am not even using their service. I have had to start an investigation process with my credit card company to get that money back. I think this type of business practice is a scam... I will never use their service again.

I have been a Clearwire customer for almost a year now and I have been happy with the service. Recently, my apartment was burglarized and in addition to having my personal things taken, my Clearwire modem was also stolen. I called the company and asked them what I should do. The first time I called the representative that I spoke with was very unhelpful. She told me that it didn’t matter how I lost the modem; I would have to pay for the modem plus the cost to suspend or terminate the service. After telling the lady repeatedly that I was burglarized and that it wasn't my fault, I asked to speak with her manager. She would not put me in contact with her manager and told me that I could either pay for a replacement modem and/or pay the disconnect and early termination fee.

A few days later I got in contact with Clearwire's retention department and I was told to fax my copy of the police report to their department. Later I received an email saying that a new modem would be shipped to my house.

When the modem came I hooked it up but there was no signal. I called Clearwire and they told me that I would have to pay $100 to turn the modem on. At the time when I sent the retention department did not tell me that I would have to $100 to turn the modem on.

I am very upset with Clearwire. I was violated and victimized when my apartment was robbed and I feel like Clearwire is victimizing me again. I could understand paying the $100 fee if I was at fault for losing the modem, but I was not.

The company has refused to refund me the $100 even though I did not lose the modem.