You not giving me what I need I wont my order cancelled and money returned

I wondered how I was going to download movies by paying a one time fee but I still foolishly paid the money. Then they sent me an email which told me to go to a website to download movies which was in torrent format. So it's basically file sharing over the internet. I'm sure that there is some sort of copyright infringement going on here.

I told them I wanted a refund and all I got was (it seemed to me to be ) an automated response giving another way to download the movies with more instructions. This occurred four times. I have not gotten a response from the help link in the emails. I have directly gone to clickbank.com and left them an email there telling them I want a refund. On their website they do not have contact by phone which annoyed me even more. I am waiting to see if I get a response from them. In the meantime I contacted my credit card company which promptly told me that they would credit back my money to my account and deal with click bank themselves . Go Amex!
If there is anything positive to report on my dealings with this company I will update my comments.

Nevertheless, my opinion is that this company is doing some real shady business. For me it was making me pay for something I can most likely get free (if i want to ) and most likely encouraging me to infringe on copyright laws. That's more than shame on them. That's criminal shame and blame on them.

took my money 2 times will not give me access i paid fer 2 times adrianna trotta

I purchased a service for 29.95 and there is no information available.What a scam.Can1t get anyone to respone either.

Here's the email I sent and still the questions isnt answered CORRECTLY..the original quest was re; there certificate and I cant get access to my acct.not about a transaction???.


THE QUESTION AGAIN. WHY CANT I GET ACCESS TO MY ACCOUNT?????
YOUR CERTIFICATE EXPIRED 10-8-8. MARTIN

---
THE QUESTION AGAIN. WHY CANT I GET ACCESS TO MY ACCOUNT?????
YOUR CERTIFICATE EXPIRED 10-8-8. MARTIN

--- On Wed, 12/3/08, kxl <[email protected]> wrote:

> From: kxl <[email protected]>
> Subject: RE: Report Spam {YOUR CERTIFICATE EXPIRED 10-08 AND I CAN'T ACCESS MY ACCT.}
> Date: Wednesday, December 3, 2008, 3:41 PM
> Hello Martin,
>
> Thank you for your email. I have been unable to locate a
> transaction by the information you have provided below. The
> purchase may not have gone through, or it may have been
> processed by another company. Please check to see if you
> have been charged by ClickBank. The charge would be
> identified as "ClickBank" or
> "CLKBank*Com".
>
> Please keep in mind that if it is not a ClickBank charge,
> you will need to contact the appropriate company for
> assistance.
>
> Best Regards,
> Kimberly
> Customer service Representive
> WWW.CLICKBANK.COM
>
>
> How am I doing? Email my supervisor at
> [email protected] with any feedback. Please use this
> address only for feedback as it is not monitored 24/7 and
> all support requests sent to the address will be moved.
>
>
> -----Original Message-----
> Sent: Tuesday, December 02, 2008 5:25 AM
> To: CB_Security
> Subject: Report Spam {YOUR CERTIFICATE EXPIRED 10-08 AND I
> CAN}
>
> Report Problem
>
>
> Name: MARTIN
> Type of problem: Report Spam
>
> Comments:
> YOUR CERTIFICATE EXPIRED 10-08 AND I CANT GET TO MY
> ACCOUND...WHY??
>
> PRIVILEGED AND CONFIDENTIAL
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> transmission. If you are not the intended recipient, please
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