Clientele Life

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1 stars
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Category: Lifestyle

Contact Information
United States

clientelelife.co.za

Clientele Life Reviews

Gamperk September 20, 2010
Clientele won't cancel my policy
I cancelled my Ifa policy with clientele life during September and had my encashment paid to my account on 25 Sept 2009. This was fine and as per the call centre's promises. But I got debited again on 2 October 2009 for a cancelled policy.

Tried calling, but there is now no response at the call centre. I want my money back and I want confirmation that I am done with Clientele Life.
Gamperk September 14, 2010
I will never do business with them again
I have canceled my 3 policies with Clientelle Life and Legal. Please note their reply... I have scheduled debit orders to go off on 25 Sept that could not go through due to Clientelle debiting my bank account firstly on 23 Sept while I have not been payed my salary and caused me to have unnecessary banking costs. Then they put the debit through again this morning taking 4 premiums. Again, please note that they scheduled the debit for 300909. It is very frustrating to know they keep guard on my bank account to take money as and when it suits them and not as agreed. One thing is for sure, I would have reinstated this policies by January 2010, but I will NEVER DO BUSINESS with them again!!!

Clientelle's reply: I hereby confirm, with regret, that your Lasting Dignity Cash Back Plans: ... and ... and your Legal Protector Plan: ...have been cancelled as requested. Please note that the premiums for September have already been raised at the bank for 30092009. We are to stop the debits from going through as we need 30 days notice for cancellation to do so. Kindly note that it is not possible to refund premiums paid prior to cancellation.
Felliner September 1, 2010
Avoid them like a plague
I have a policy now with you guys for 2 years and a few months when the policy was taken out no one informed me that you need to be in the policy for 3 years before the policy pay out in ful which is R10 000. That is the 1st time that I hear you must be in a policy for 3 years before it pay out in ful. the policy was taken for my granny whn she died on the 28:08:09 we discovered that the policy will only be paying out half of the amount about R5 000 what a joke anyhoo thats not it the funeral is over and still no payout. I have been making several calls for feedback and wanting to know when the payout is going to happen but yet still no payout. I made a loan and ran around on the last minute... thats the last thing you wanna be doing in a time like this. I am very dissapointed with policy I took out and especially the fact that some of the facts was left out cos if i had known the only a ful claim after 3 years i would have not taken the policy. Also very sad to know that there was very little service provided from your end as I had to make all the calls. NEVER AGAIN AND I AM GOING TO INFORM EVERY1 ABOUT YOU GUYS!!!

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