Just as everyone else here has stated, this company is a huge SCAM. Once you order at this GREAT deal, they will call you and want you to add on memory cards, batteries, carrying case, etc and you will regret it. If you trying calling their number, you will be on hold forever, the people are extremely rude, and it is very obvious who has come up on the short end of the deal at this point. YOU!!! DO NOT ORDER in the first place. I unfortunately did not see all these reviews before my order was placed, when part of my order did not arrive...I called and they told me they would get it to me right away, I would receive a confirmation email...blah blah. Here I am 8 days later and I call them...guess what, no email and they have no record of me calling. Ugh. What a horrible experience.

This company is the epitome of a rude, fast talking, no customer service, BS slinging sales company. I got the best price on a camera from this company after doing the usual Internet research. They even had a fairly high cutomer satisfaction rating on the site. I placed the order and got an email to confirm my order. I called and confirmed my credit card number and got a sales pitch about purchasing extra accesories...no problem. When I declined the extras the guy ( I won't dignify him by calling him a salesman) hung up on me. Within 12 hours I got an email that the camera he told me was in stock was actually on 3 week backorder. I took 2 days of numerous phone calls to get someone to answer their phone and when the guy answered he asked for the order number. I gave it to him and 5 seconds later he hung up on me without a word. I would give him the benefit of the doubt but when I finally got through again I told the person that I had been hung up on and the phone went dead again. This company, behavior is not worth the 10% you may save. Avoid this company at all costs.

I ordered a Sony Camcorder for a great price, but when the guy from Close Out Genius called to confirm the order, he told me the camera I ordered was the Japanese model (all instructions and instruction books are in Japanese) and it would be delivered 6 to 9 weeks from now. He tried to sell me batteries, chargers and other things, but when I said the words "bait and switch" he got mad and told me I had just threatened him and that he is now justified in canceling my order. He did. I asked what was going to happen to my personal and credit card information, and he said he would erase it all.

I don't want to order anything from this company. I wish I had looked up its name before I purchased and I would have seen all the comments about the scam shop being run. But, I am worried about my credit card information. What can be done to prevent Close Out Genius from marketing my personal information and the information of everyone else who is getting scammed?

All I can say is do your research and you will definitely not let Close Out Genius get the best of you. I ordered a great GPS system (highly recommended by Consumer Reports) and was in too big a rush to check out COG's reputation... My overall experience was horrible...the phone lines are busy for hours on end, no communication, no reliable invoice, items missing... Finally rec'd missing items after threatening them with a lawsuit. Never again, will I NOT investigate a company before I order from them...BUYER BEWARE!!!

Was directed by www.everyprice.com to www.closeoutgenius.com for low, low price for camera that was IN STOCK. Placed order. Tried calling for one week. Checked on line...order backordered. Send 2 emails explaining that their site said was in stock at time of order. NO Response. Cancelled it after reading all the reviews. Think they may be connected also to www.cameragiants.com. Be AWARE...Don't buy from.