Rude custoomer service rep when I called to "Confirm MY Order" after waiting on hold for hours and trying for days to reach the 800#. they just wanted to sell expensive accessories and when I did not "Buy" their hard sell, my order was backordered and they would never respond to my emails. Avoid these crooks! The low price is a scam.

Hello ALL,

I order something from this company but it took them a couple of days to respond so I called them and they were so rude and said they didn't have the product. I asked them why they advertised as if they do and then they told me we don't have it and don't call us again.

I called back to speak to customer service and guess who I get the same guy who I spoke to who was ungodly terrible. He was so rude, I wish I could have put my hands through the phone and slapped the living day lights from him. I began telling him my situation thinking it was someone else but he again didn't listen and hung up the phone again and say don't bother by calling back.

DO NOT BUY FROM THIS VENDOR EVER OR 86 STREET...I THINK THEY ARE THE SAME COMPANY WITH THE SAME RUDE GUY WHO NEVER WERE BORN WITH MANNERISM OR WHOM IS NOT AT ALL A BUSINESS PERSON.

On Mar 5, I ordered a product from closeoutgenius.com. On Mar 9, I received an email from them:

"Thank you for your recent order with CloseOutGenius.com.Your patronage was greatly appreciated.
This email is to inform you that for security purposes, a confirmation is needed to complete your order. Please contact our confirmation department at ORDER NUMBER WAS HERE.
Our Confirmation hours are monday-thurday 10:00am-8:00pm, Friday 10:00am-3:00pm and Sunday 11:00am-6:00pm 1-888-654-3648.
Thank you for shopping with CloseOutGenius.com"

I tried to reach the number provided all day, receiving a busy signal. At 6:09 P.M. the phone was answered by a voice mail service indicating that the store was closed, to please call back during normal business hours. Notice that the email I received indicates that they are open until 8:00 pm!

The price they advertised was obviously too low and they have no intention of honoring it. As others have indicated, this outfit is completely bogus and should be avoided at all costs. I knew better, but thought for all the more I'm risking, I'll give it a shot. WRONG!!

This is a new company name probably the same group as 86th Street Photo and others. They just keep adding new company names. They are also known as Big Camera Deals. They have a new twist, with a Las Vegas address, but their phone number is a New York area code. Look out, will try and sell you high priced options and when you refuse they cancel your order. STAY AWAY!!