I ordered from them because they had the best price for the Nikon Nikkor 35mm lens. They had really weird hours and at the time I was ordering from them and they were closed a for a couple of days so it was really hard to get in touch with them. I never got an email confirmation with a tracking number which I thought was weird. I placed the order 3/26/10 and had chose 3 day shipping because it was a gift and I needed it to get there quickly. I was having it shipped to a different address than what my billing address was. Well...6 days later 4/1/10 they call me to verify the address that I was sending it to because it was different from my billing address, which I thought was a valid reason to call so that was fine. However, they had not shipped the order so so much for it getting there on time...they were closed for 3 days that week and that was their excuse...not a good enough one I thought. They told me that the lens that I ordered would not autofocus with the camera that I was buying it for. I had done a lot of research before I bought it and everywhere I read it said that it would so I was like...okay, maybe I was misinformed. They told me that it needed a metal mounting and that it was going to cost $130 more. I really wanted to have the lens as the present for my boyfriend and so I said fine. Well the total ended up being $300. I was skeptical about that so I did some research. I called Nikon and asked them about the "metal mounting" and they said that lens would autofocus with the lens fine and that it doesn't need any mounting. So I called Closeout Island back and told them, I didn't know what kind of lens that the were selling but I talked to a camera store and Nikon themselves and both said that the lens was $200 and that it didn't need any kind of metal mounting. They didn't say anything and I told them I was returning the order as soon as it arrived and I wanted a full refund. They told me there was a re-stocking fee and I told them to shove it and I wasn't paying that and I would dispute it with my bank and report them if they didn't give me my money back or if they charged me a restocking fee. They told me the package was shipped out on 4/7/10 (why it took them that long I don't know) and that it was to arrive on 4/13/10. Well, that day rolls around and my boyfriend still didn't receive the package so I called them and they said that they had re-routed the package and refunded me the money. I checked my bank account online right then and they money had been put in there. Then my boyfriend called me today (4/15/10) and told me that they tried to deliver it but he wasn't home . So I was like what the f***? I do not know what this company has going on but it is messed up. DO NOT EVER ORDER FROM THEM!!!

***STAY AWAY, TOTAL SCAM.UP SELL NOTHING AVAILABLE OTHERWISE

Ordered a Nikon D60 camera...price too good to be true, as it was. Bait & switch tactics, and they stole my credit card number and charged around $100.00 at a clothing store in PA.

I ordered the T1i from Closeout Island and called to confirm my order. I knew they would try to "sell" me additional accessories. After being on hold over 30+ minutes, Manager Ralph tried to sell me a 5-hour battery stating the Canon battery was good for 15 minutes only. I told him I was only interested in what I had ordered. I was angry with him--and as rude to him as he was to me. I never received my promised email stating when the camera would be shipped. I called Ralph back several days later. Again, I was on hold for 15 minutes. Ralph checked my order number--suprise! my camera is on backorder for 8 weeks. I told him to cancel the order. Thanks for the headsup about this company. I should have known better.

Watch out, this place is the classic bait & switch company. I ordered a Nikon DSLR package and they told me the lenses wouldn't auto focus, even though Nikon had confirmed the lenses would work fine. I asked if everything was in stock initially, in which they said yes, then when I wouldn't switch anything in the package or buy any additional batteries or filters, the package was "magically" out of stock the next day when my order was processed. I imagine it will remain their indefinately - 2 follow-up conversations with salesmen and they couldn't even provide me any answers or any estimated delivery date. Thanks for waisting my time Closeout Island!