I read some complaints and got a little concerned about my order. I ordered on a Mon afternoon, it shipped on Tues and I got it today(Friday). For free shipping that is pretty quick! I installed one camera it it is GREAT! I have 3 more to install. Everything works good and am very happy about it. It was easy to work and a little difficult to install. But I would rather have a hard wired system than wireless for quality purposes. Many people are hard to please and few are easily pleased, so don't always listen to the negative, they always have something to complain about. The customer service was good, not great and not bad, but I would rate my experience as above average with this company. Now only time will tell with the quality of the equipment, but I have faith it will be good.:)

CloseoutCCTV is a nightmare. Where should I begin: Quality of the products they sell is horrible. DVRs we purchased - all of them loose connectivity on a regular basis - DVR simply stops responding - after contacting tech support, they recommended that we just turn it off and then back on each time!!! Come on, really?? That's the way you fix a problem? No firmware update, no unit replacement or fix. One of our DVRs from time to time screws up the data. This is really a big problem, because when we need to look up something - we just can't go to the date and time we want, this is the crucial part, this is the purpose of the DVR - to record and retrieve video - if nothing else works, this has to work 100%. Tech support recommended HDD replacement, we did (our cost). The issue persisted, so obviously it was a DVR problem. They refused to replace it or repair it because it was out of warranty at the time we came to conclusion the DVR was the problem (uderstand, that it takes couple of months to record 2 TB of video + the problem happened occasionally, so by the time we were sure where the problem is, the DVR was out of warranty. The best they could come up with was a (ridiculous) discount for a new model DVR (the old one had been discontinued meanwhile) . Tech support sucks. Don't event bother sending an email, I doubt they ever check it. I have never received a reply. Phone support is a nightmare: long wait times (last time I called - 30 minutes!!!), sometimes the call just drops, if you leave a voicemail, no one gets back to you. It is such an aggravating experience to deal with them. I have experienced excellent, good, average and poor customer service with many companies I have dealt with. Closeoutcctv's or Luxordirect's or Skycam'sis is worse than poor.
To sum it up: Stay away from this company! Please!!! Don't support this business by buying from them. It's a shame, not a business.

I bought a unit from this website closeoutcctv.com and the unit started to give me problems after 1 month. The unit was dropiing video connection, and this a surveilance camera. NOT A RELIABLE SURVEILLANCE. I called and emailed tech support for almost a week and talked to Patrick MCdaniel. Patick told me that there is only 2 tech support They advertised free lifetime support on their product
BEWARE OF THIS COMPANY.. SOMEONE NEED TO INVESTIGATE THIS OUTFIT. THEY WILL WASTE YOUR TIME AND MONEY .
The bottom line is Im out of surveillance system for almost a week
because of the poor service and false advertising.