|
jw0man
October 1, 2009
product never delivered
I ordered curtain valences from Closeout. They billed my credit card but never sent a thing. I tried to call, but now phone number is disconnected and website suddenly needs a username and password to look at it. Credit card company is following up for me.
|
|
|
j35u5fr34k
September 25, 2009
Item not shipped - no customer service
These people charged my card and then never shipped my item. The order status on the website doesn't give you status at all and you can't contact their customer services via phone as calling from my cell phone gave me a "Call not allowed." error. I emailed them several times and never got a response which is unacceptable. I will be calling Visa later to have them charge back the charges. DO NOT USE closeout.com. Closeout.com is a scam and did not ship my item. Read the reviews before using a retailer that your not used too! Shame on you closeout.com. FAIL!
|
|
|
JayBee3
August 9, 2009
Dishonest Operation - C/S a joke!
Closeout.com -- I ordered a coffee table per their offer online. They took my order, charged my credit card, then refused to deliver the item at the promised price. Customer service was beyond poor. Many attempts to resolve the problem were ignored. Poor communication skills and lack of honesty regarding this problem. They said the item was out of stock. I checked with the manufacturer and there were 40 sitting in the warehouse. DO NOT shop with this merchant! The website looks slick but it is a sham. I suspect that this is just a couple of guys with good computer skills, but poor English, running a shady scheme out of their living room.
|
|
|
Nicolelyn33
July 30, 2009
False Advertising
I ordered a coffee table from closeout.com on the 21st for 160.00. they showed on their website that it would ship w/in 24 hours of received payment and I should get it w/in 7-10 days. They got my payment that night and as of today I was still waiting for it. I figured I still ahd another day to wait, so I patiently waited. I got an email from them today that they're "sorry for the mistake but they made an error on the shipping charge and it would be another 43.03 to charge to my credit card in order to ship it to me." it took them 9 days to figure this out and let me know. I'm completely unhappy with this company and really hope that they refund my money as I've now read that they've scammed other people like this after I've tried to find somewhere to submit a complaint as I'm so irate.
|
|
|
Paul R. Stevens
June 17, 2009
non-delivery
Ordered Sleeping bag. Back-ordered. Three months later they took money from my PayPal account but never delivered. Many e-mails later I got them to cancel the order. They never credited my PayPal account. Many e-mails later and no response whatsoever. Nor did they return phone calls.
|
|
|
TVickers
January 6, 2009
Non-delivery; Don't respond to phone calls or emails
Ordered bedroom furniture suite on 28 July 08 - credit card was charged in full.
Finally received order at drop shipper on 23 Sep 08 - arrived damaged.
Receiver refused and UPS returned damaged item 23 Sep 08.
Have sent emails every two weeks with only one "we'll get back to you response" on 28 Oct 08.
Nothing since. Returning the rest of the suite as can't use it (or import it) without the missing dresser.
Launching complaints with PayPal and Visa.
|
|
|
carrie
December 27, 2008
Fraud
I ordered a sleek and ultra laptop for my son of this website. Problem started when I tried to contact the company. I called and left so many messages thier mailbox was full. I also emailed this company atleast 8 times. I still have yet to get a response from them. However, they did manage to charge my card 67.00 and yet I still have not seen the product or heard from thier company.
|
|
|
carrie
December 27, 2008
not returning phone calls cant get product that i was charged for
I ordered a sleek and ultra laptop for my son of this website. Problem started when I tried to contact the company. I called and left so many messages thier mailbox was full. I also emailed this company atleast 8 times. I still have yet to get a response from them. However, they did manage to charge my card 67.00 and yet I still have not seen the product or heard from thier company.
|
