Think long and hard before you take your chances with Closets by Design or you may be in for a big dissappointment! My media room cabinets are a mess from incorrect measurements by designer Lynn M. The installer took over an hour to figure out how he could compensate for Lynns mistakes. I ended up with an ugly mess, and damage to my walls. Without ripping the whole thing out and starting over with the correct size pieces, there is no way for me to get the cabinets that I ordered.

Then Lynn ordered the wrong mirrored doors for my bedroom closet claiming she was correct. Clearly, she was not, and exactly the doors I did not want, arrived. Customer service, of course, stood behind their employee (whenever that is that I could track them down.)

What ever happened to pleasing the paying customer, and I paid really good money for their service and product!

I am extremely dissatisfied with this company and their resolving of this matter. Oh and did I mention they charged my credit card the balance without me signing off on the completion of the job? I will never do business with Closet by Design, again!!