May 17, 2011 I called (800)728-7825 to schedule a pick up for three bags of clothing. I spoke with Vince, the pick up was scheduled for Wednesday, May 18th between 8-4 p.m. On May 18th I called Vince to get an estimated time for the pick up. He informed me they no longer pick up in my area. I was angry, why wasn't I called after error was noticed or maybe it wasn't noticed until I recalled. He apologized and told me to call (312) 738-4367. I called the number and spoke with Mike I gave him my address and he gave me another telephone number. I tried to explain to him what happened and I wanted to speak with someone in charge. He said he was very busy and gave me (219) 882-9377 . When I called the telephone number given by Mike I was back where I started (800)728-7825. The clothes were never picked up and part of my day was wasted making phone calls.

I ordered a hooded sweat shirt from Fli Pelican's online clothing store on December 8th 2010 as a christmas present for my 19 year old son. As of today, January 12, 2011, I've yet to receive it. I paid for it through paypal. I've sent 7 emails and called at least 4 times attempting to find out the status of my order (left voicemail messages). I received a phone call this past Saturday (1/8/11) from someone asking me what I ordered and what my email address was. I was promised that Nino, the owner of the company would call me. As of this evening (1/12/11), no call from Nino. I called tonigh very angry and frustrated with their pathetic customer service and to once again try and find out about the status of my order. They asked the same questions. I asked for my money back...we'll see...stay tuned. Dont ever order from this pathetic company, what a major SHAM!

I work for Ross. I won't complain about how low the managers treat the employees or the poor pay, dirty store, bathroom etc...but I will complain about the customers. I work back in the fitting room and get so tired of woman that wears a size 14 or 18 bringing back size 7 and 9 Jr's blue jeans. They come out and hand all 8 to me and say, "I don't want any of these, they didn't fit!"...well dud...go to the right department and get your clothes, then they WILL fit.

Then I get really pissed when they return with 8 more, this time size 11 and 13...for heaven sakes...learn the size you wear. I have to put all of that stuff back on the floor, just because of stupidity. Oh yeah, I forgot about the ones that come out with the clothes all balled up and push them in my chest and say I don't want any of these...hell, were they balled up when you went in with them? I know what you are thinking..."It's your job! sure it is, but still show the fitting room lady some respect.

I would like to know where some of thoes people work and come to their job and act "uncaring" such as going into a bank...open an account with one teller, then turn around and close it at another teller, oh, maybe repeat this a couple of times. Do you think the teller would like that? Well I could always say to her...it's your job! :)