I signed up with ClubFit in Edmonton. In the first month of my membership I injured my shoulder and could not work out. I continued paying dues for an additional six months even though I couldn't use the facilities. I went for accupunture, therapeutic massage and chiropractic adjustments regularly to correct the problem. I have two letters from my chiropractor advising ClubFit I was not to work out as my shoulder condtion is chronic. I have supplied both letters to ClubFit as medical documentation to cancel my membership. I have since received a collection notice from a firm in Calgary for the remaining months on my contract. I supplied the collection agency with the letters which, I was told, would be reveiwed by a lawyer. Yesterday I received another collection notice - no explanation as to why the letters were not sufficient to cancel the membership.
My question - what can I do???