I first came to coast dental back in 2008 for a routine exam/cleaning. I choose them because they were the closest to my house that accepted my insurance. At my first appointment everything seemed great. Dr. Binus asked me if there was anything I could change about my smile what would it be? I had a gap in the front due to a baby tooth that never came out on its own and had to be extracted and then had braces, but the gap never completely closed. She went over the veneer process with me and they came back with an estimate for the procedure and said that my insurance would cover part!! She said I must have really awesome insurance, and I believed her. That was my first mistake. Keep in mind I had just turned 18 and would have never expected a company to take advantage of me and silly me, I believed what they told me. So I set up the appointment to have my veneers put on. My second appointment we did molds of my mouth and picked the shape and color. I picked the second to whitest color at her advice because the whitest just looked to fake..so she said. At my final appointment she put my permanent veneers on and when she handed me the mirror all I kept thinking is these things are darker than my natural teeth!!! I mentioned to her that they looked a little yellow but she said the next color up would have been too white. So off I went to show my family my new smile. When my family all said the same thing I knew it wasnt just me. I called the next day to tell them how unhappy I was with the result all the girl told me was they can redo them but I would have to pay for it AGAIN! I never went back. Flash forward to 2010, I go to a new dentist for a check up and x-rays. The assistant says the dentist would like to see me in his office. I knew that was not normal. He pulls up my x-rays on his computer and explains to me that whoever did my veneers did a horrendous job and they left a ledge between my gumline and the veneers. All this time I just assumed this was normal. He then tells me that it is a breeding ground for bacteria and it has actually eaten away at my bone and they need to be replaced with crowns immediately. If I dont, they will eventually become loose and fall out. So not only is it an aesthetic problem, now its effecting my heath! I called a lawyer to see if there was anything that could be done but he said the statue of limitations had run out. Oh and to make matters worse, my insurance didnt pay for a dime!!! A debt collector called me a year later and threatened to put it on my credit report if I didnt pay the remainder. They are crooks and unqualified to be preforming any kind of cosmetic procedures.