First, this company has offices in Cyprus and in Canada... not crimes. However, when you advertise that (and this is a quote) 'Your credit card WILL NOT be charged during the FREE trial period. However, a refundable ONE DOLLAR activation fee will be made because valid credit card information is required...' and then not only do you NOT charge the one dollar, but you make TWO successive charges to the account, one for $2.95 and one for $29.95... then I have a problem. I placed the order for my FREE credit report less than 24 hours ago... there should be NO charges on my credit card except for ONE $1 ping on my account. I should not have over $30 on hold from my account due to these people. NO, as was so cleverly suggested on another 'rebuttal' about this company, I DID NOT sign up for anything except the FREE credit report. YES, they tried to get me to sign up for their 'credit monitoring service' but I declined each of those offers. Plus, what part of 'Your credit card will not be charged' are people not getting? They have fraudulently run my credit card TWICE after they clearly state that they will NOT do this. So, I call the company and the girl who answers the phone is trying to tell me that my card has not been charged. Yeah, I GET that, Einstein... it is a 'pending' charge... but it is ONLY $32 MORE than what it was supposed to be. I canceled my account and called back and spoke with a 'supervisor on staff' who is going to 'look into it'. This is disgusting. And guess what? It is ALL associated with one Kyle Waitley of 'You rent you loose'. He hawks these people's sites about 50 times per email and tells you it will ONLY cost you 'ONE DOLLAR'. Of course, their site tells you the same thing... only $1. Yes, I'm trying to clean up my credit and own a home... you know, the American Dream. Too bad that people like these have to turn it into the American nightmare. When I saw the charges on my account last night late, I shot off an email to good old Kyle... guess what? I haven't heard ANYTHING from him. Nope. Quiet as a church mouse! Yet prior to me ordering this credit report? I was getting 2-3 emails PER DAY from him. Interesting, huh?