COBY

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Category: Electronics

Contact Information
United States

COBY Reviews

William January 6, 2011
Never buy from them
Received one of their digital picture frames for Christmas. Have been trying ever since to ask a question. I email and they say contact their 800 number. I call 800 number and am told the wait time would be 44 minutes. Website gives no information about this model number. I am taking it back. Will never buy from this company again and told all my Facebook friends about the problem. The manual was no help either.
Roberto July 18, 2009
Terrible company
I purchased a Coby TF TV1524. After one hour, I was fed up with the remote. It only works 4' or closer, has to be pointed DIRECTLY to the reciever, or nothing will happen. Coby will not release it's remote codes so I could try a universal remote. I had one of the first remote controls a Zenith Space Command in the late 50's early 60's and it worked better than this one.

Two weeks later the cable connection came apart and after speaking with Coby, it is not worth the repair cost. This I assumed would be under warranty, however they told me I pulled on it too hard. I picked it up four inches to dust around it.

Needless to say, Coby is on my S***list.
Dana February 24, 2009
MP4 Player Defective
I bought a Coby Mp4 player from Coby company and I have tried for almost two months to have this item replaced because when I received it I was able to download music to the player but I can't turn it on. I have called the company for several weeks and I have not been able to talk with any agents. I emailed the company and the only response that I got was an email stating what is the problem. I have sent an email on several occassions trying to get someone to assist me but no one has tried to contact me back. Don't do business with this company because if you need to repair a product that is still under warranty then they don't want to have anything to do with you. I have just lost money and I have a child who does not have a present due to a company who enjoys taking peoples money.
March 8, 2007
Bought new DVD Recorder and sent it during warranty period but did not receive a replacement
I bought new COBY DVD Recorder off the Internet. The unit did not eject. I called COBY Electronics and the representative told me to send a certified check or a money order for $42. I put the money order in an envelope and taped it to the DVD Recorder Box and mailed it in in 09/20/06 to :

COBY Electronics
56-65 Rust Str. Maspeth, NY 11378

The Delivery Confirmation number is 0306 0320 0000 3834 0545. I have insured mail receipt number VG 124 192 532 US.

The package was delivered on 09/22/06. However, I did not receive anything. I called to inquire, the representative said that because the DVD Recorder is in the Warranty Period, they need only $6, and a copy of the invoice. I told him to take out the $6 from my money order and refund the rest of the money. I went on and sent a copy of the eBay purchase order. Time past and I never received anything. I called again. The representative (Richard) told me that they can't find my certified check and in order to get the new DVD Recorder, I have to send $6 Money order to their address. He mentioned that there is no need for the invoice because I told him that I can't see the item anymore in eBay due to the long time that passed. So, he wived this requirement and told me that they will send me the new unit once they receive the $6 money order. I mailed them the $6 money order on 12/29/06. However, I never received anything. I called them. They said that they did not receive my money order. Luckily, I kept the tracking number of my letter and the money order number. The tracking number is 0306 2400 0001 6538 2332.

The Money order number is 10223332560.

I called them again. The representative told me that he will send an email to his manager. He said that they will need another $12 to ship the unit. At this point, I told him that I'll not send any money and they have to find both the $42 certified check and the $6 money order and call me back. I never received anything, not even a telephone call. This is a clear Fraud Case - BEWARE!

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