for one the case they sent me did not look exactly like the one in the pic it looked like a knock off version the brushes wasnt the ones i ordered but they worked so i wasnt totally trying to nit pick with them but they keep stalling on my pro deluxe makeup kit i paid 169.00 using my paypal with and they claim it is on back order which i was not told to begin with and the case i got and the eye shadow i got which let me begin i paid over 500.00 for the case wasnt the same one no explanation there and it looked fake the eyeshadow glitter was messy and not the same one either it too looked like a knock off as did the brushes .but the pro deluxe makeup kit i ordered they still say is being back ordered which i probably wont even get the way they are acting i paid 169.00 for it and the way they are saying its not going to be the exact same one in the picture which is false advertising and i still have not recieved it and im afraid they wont even send it or they will try to send me their cheaper version which is only a 79.00 one. i used my paypal and already paid them for everythingtheir phone number i got is 626-484-7911 and the email on my paypal from them was [email protected] another phone # was 818-548-2409 but the email they are replying through is [email protected] which is odd and another email which i dont have on me anyhow 2 diff #s and 3 diff emails which they dont answer all the time like i said i did not get my makeup kit ill send the pic of what i did not get yet and i dont think they should be allowed to rip consumers off this way especially since i paid over 500.00 for all this stuff that was supposed to be proffessional