We arranged for COIT to clean the carpets of a home we were moving into. We set up a meeting for an estimate. They cam out and gave us an outrageous price of 300.00 for a room, then said there were no guarantees though their company always guarantees.

One The day of Service the scheduled time was between 1pm and 4pm, as 3:30 came around i decided to call them to see how long it would take. After being on hold for 15 minutes they answered the phone and said they would be to my residence before the end of the scheduled time. I reminded them that there was only 15 minutes til the end of the time. At that point the operator placed me on hold for 5 minutes.

She answered the phone as if i were a new customer, i reminded her who i was and she said the truck broke down a few hours ago and they were going to assign a new driver. and gave me the time of 5pm to 7:30pm for service. I reminded her of the contract i signed and asked why i didn't get a call from the driver when he broke down. Around 6pm i decided to go with another company and informed COIT that i would not need their service and they would not get my 300.00 dollars.

I found a private company here in southern California that i would gladly give their number out if you email me at [email protected], because i dont want the good company being spammed.

Nevertheless the funniest thing was the next day COIT called me up saying they had a truck on their way to my house (still wanting my money) and i advised them that their service was no longer and will never be needed. I also brought up the BBB and the Attorney General in the conversation to let them know i was not playing.

So ALL IN ALL, STAY AWAY FROM COIT.