I worked a day as a commercial cleaner at Coles Donvale, Victoria From Jun 13 through Jun 14 from 11 pm(night)-7 am(early morning.)

The cleaning subcontractor did not hand me cash of $167.68
(20.96/h(night shift)*8 hours.) Please let him immediately pay me the money to my accounts.

I kept calling the naturalized Australian guy that hired me yesterday, he was bald and wearing glass Korean speaking Australian. I will provide his phone number upon request.

I messaged him to pay me in cash to my bank account, and he does not pay me or message me, or answer my call, of whateversort.

Further on he was cooking the records. For three months just one cleaner was hired and he has worked for the last three months in a row without even having a day off, and without a substitue cleaner.

Also, they were making him check in as if two cleaners are working there, when in reality one person was working there. He was checking out as if one person finishing work at 3 am, and the other at 7 pm.

So I called Coles Donvale through the telephone number of 03)8841 1200, and the staff named Ken Khew there was showing his temper to me, keep repeating that I need to only contact David, the subcontractor, and repeatedly said "Coles Donvale has nothing to do with it."

I recorded and captured lots of evidences that I can submit to the related department of the State of Victoria. I want this to be resolved peacefully.


I was a cleaner yesterday, but I'm also a customer who's entitled to have good customer service.

This is not a pleasant topic to talk on the phone, but he should have talked calm and nice, and his phone manner was absolutely inappropriate as a customer representive working as an employee.

I requested the staff to let me talk to Coles Donvale Administration office. And he was again showing temper and repeating that "Coles Donvale has nothing to do with it. and he only provided me the cleaning subcontractor's first name, David, whose name I never heard of, and didn't give me his phone number.

Coles Donvale was apparently aware that the subcontractor was cooking the book. Everyone working at night shift there was aware of that fact.

Having Only one guy clean the whole Coles Donvale which is way big big supermarket for three months already without even a day's off. I have plenty of evidences with regard to this.Cooking the records are really ugly business.That needs correction immediately.

I also heard the cleaning subcontractor maintain contracts with a few Coles in his area. Please contact me ASAP. This is really ugly Business and poor customer service.

I want this problem to be resolved immediately.

have tried the new tear and share cheese and bacon loaf and was very disappointed with how heavy and doughy it was. We only ate one piece and the rest went tin the bin. We have had a lot of the own brand and this the second time in a long time shopping with Coles we have been dissatisfy with a product

Worked at Coles Brunswick (formerly Bi-Lo) for years. Moved to Bundoora and requested and received a transfer to Coles Kingsbury at 850 Plenty Road. Despite requesting shifts, calling up and asking to speak with the manager, and good old fashioned patience, I was given no shifts for ten weeks, before receiving a letter in the mail informing me I had been fired from Coles for not working any shifts in ten weeks.

Coles Baldivis is my local store and I have shopped there since 2008.

After several years of loyalty and a desire to see Coles Baldivis be successfull - I will now shop at Woolworths.

At Coles Baldivis - the availability and quality of their meat products is second rate. One of their employees actually agreed with me that the availability of meat had dramatically declined since a new manager took charge. I was dissapointed everytime I purchased a pork product (leg/rolled) from Coles (i.e. absolutely disgustingly tasteless). Not even the dog would eat it! I have resided in Vic, NSW and ACT and the quality of the vegetables at Coles Baldivis is the worst I have ever seen. When I advised the store manager that the meat section availability had declined over the past few weeks - he treated me with contempt. Never ever again will I provide feedback to Coles or buy any of their products. I only wish that Woolworths were located in Baldivis, WA. I used to shop at Woolworths Gunghalin ACT - and it was brilliant!

Hi, I having problem with my wages.
They assign me lots of work agains coles supermarket rules and talking slang on international people.They are not paying for the work ( what we have done the hours)
Example: Paying 11 hours out of 19 hours per week.
Cloes supermarket
Floreat shopping center
Floreat
WA (australia).

Thank you
ram.